What are the responsibilities and job description for the Tasting Room Associate position at Oak & Ember Tasting Room and Market?
Job Overview
We are seeking a friendly and professional Tasting Room Associate to join our team. This role involves providing exceptional customer service to guests, guiding them through our menus, and creating a memorable experience that highlights our hospitality. The ideal candidate will have a passion for the food and beverage industry, with experience in fine dining, food service, or hospitality settings. A strong understanding of food safety and handling procedures is essential to ensure a safe and enjoyable environment for all guests.
Responsibilities
- Welcome guests warmly and provide exceptional customer service in a professional manner
- Maintain cleanliness and organization of the tasting room and surrounding areas
- Handle food and beverage service with attention to detail and guest satisfaction
- Manage multiple tables or groups efficiently during busy periods
- Uphold all health and safety regulations related to food handling and hospitality standards
Experience
- Previous experience in fine dining, restaurant service, catering, or hospitality preferred
- Knowledge of the food industry, including food safety practices and proper handling procedures
- Experience in serving, bartending, or banquet settings is advantageous
- Strong customer service skills with an ability to engage guests professionally and courteously
- Familiarity with dietary considerations or dietary aide experience is a plus
- Prior experience in a tasting room or wine-related environment is desirable but not required
This position offers an engaging work environment where hospitality meets the appreciation of fine food, spirits & wines. Candidates should be enthusiastic about creating positive guest experiences while maintaining high standards of safety and professionalism.
Pay: $16.00 - $35.00 per hour
Expected hours: 24.0 – 40.0 per week
Benefits:
- Employee discount
- Flexible schedule
Work Location: In person
Salary : $16 - $35