What are the responsibilities and job description for the Conversational AI Engineer position at O2 Technologies,Inc?
About The Role
10 years of total experience, prefer a Lead
Strong AI Conversational experience (Architect, Principal, or Lead
Hands-on experience with Large Language Models (LLM) and their practical applications in conversational AI.
Experience developing and supporting voice and text chatbots.
Heavy Python
Strong Microservices
Title: Senior Software Engineer Conversational AI
Basic Company Info: Healthcare, Pharmacy, Retail, and Pharmacy Benefits Management
Location: Wellesley, MA or Hartford, CT
Remote / Hybrid Schedule: Hybrid 3 days a week (typically Tues, Wed, Thurs)
Hours | Shift | On Call | Time Zone: 9-5 EST hours
Start: ASAP – must start 2 weeks from offer
Duration: 6 month contract (potential to extend pending workload, budget, performance)
Day To Day
As a Senior Software Engineer, you will:
Ensure the long-term quality of architecture, design, and code of our software systems.
Own critical component of the software stack.
Lead hands-on, perform design and code and reviews.
Help deploy and maintain large scale software in Production, ensure operational excellence.
Provide technical leadership, guiding the team in best practices, optimizing development processes, and resolving technical challenges.
Help the development of other team members, mentor individuals, help manager grow the team.
Partner with product to align on business objectives.
Champion continuous improvement by identifying opportunities for enhancement, refining processes, and optimizing development workflows.
Required Qualifications
5 years of experience with designing and building software engineering solutions in cloud environments
5 years of experience in one or more software languages, such as Python, Java, C#, JavaScript, SQL, etc.
5 years of experience with APIs, microservices, and modern software patterns
2 years of experience as a technical team leader
Preferred Qualifications
Strong communication skills, capable of effectively articulating technical and strategic concepts to multiple stakeholders.
Hands-on experience with Large Language Models (LLM) and their practical applications in conversational AI.
Experience developing and supporting voice and text chatbots.
Advanced degree (Master or PhD) in Computer Science, Engineering, AI, or a related field.
Education
Bachelor’s Degree or equivalent work experience in Computer Science, Information Systems, Data Engineering, Data Analytics, Machine Learning, or related field required. Master’s Degree preferred.
Key Responsibilities & Skills
Bachelor's Degree in Computer Science, Information Systems, Data Engineering, Data Analytics, Machine Learning, Artificial Intelligence, Software Engineering. Preferred: Master's Degree, PhD.
Industry Experience
10 years of total experience, prefer a Lead
Strong AI Conversational experience (Architect, Principal, or Lead
Hands-on experience with Large Language Models (LLM) and their practical applications in conversational AI.
Experience developing and supporting voice and text chatbots.
Heavy Python
Strong Microservices
Title: Senior Software Engineer Conversational AI
Basic Company Info: Healthcare, Pharmacy, Retail, and Pharmacy Benefits Management
Location: Wellesley, MA or Hartford, CT
Remote / Hybrid Schedule: Hybrid 3 days a week (typically Tues, Wed, Thurs)
Hours | Shift | On Call | Time Zone: 9-5 EST hours
Start: ASAP – must start 2 weeks from offer
Duration: 6 month contract (potential to extend pending workload, budget, performance)
Day To Day
As a Senior Software Engineer, you will:
Ensure the long-term quality of architecture, design, and code of our software systems.
Own critical component of the software stack.
Lead hands-on, perform design and code and reviews.
Help deploy and maintain large scale software in Production, ensure operational excellence.
Provide technical leadership, guiding the team in best practices, optimizing development processes, and resolving technical challenges.
Help the development of other team members, mentor individuals, help manager grow the team.
Partner with product to align on business objectives.
Champion continuous improvement by identifying opportunities for enhancement, refining processes, and optimizing development workflows.
Required Qualifications
5 years of experience with designing and building software engineering solutions in cloud environments
5 years of experience in one or more software languages, such as Python, Java, C#, JavaScript, SQL, etc.
5 years of experience with APIs, microservices, and modern software patterns
2 years of experience as a technical team leader
Preferred Qualifications
Strong communication skills, capable of effectively articulating technical and strategic concepts to multiple stakeholders.
Hands-on experience with Large Language Models (LLM) and their practical applications in conversational AI.
Experience developing and supporting voice and text chatbots.
Advanced degree (Master or PhD) in Computer Science, Engineering, AI, or a related field.
Education
Bachelor’s Degree or equivalent work experience in Computer Science, Information Systems, Data Engineering, Data Analytics, Machine Learning, or related field required. Master’s Degree preferred.
Key Responsibilities & Skills
- Conversational AI Architecture
- Large Language Model (LLM) Integration
- Voice & Text Chatbot Development
- Healthcare & Pharmacy Domain Knowledge
- Technical Leadership & Team Management
- Microservices Design & Implementation
- Cloud-Native Software Engineering
- Production Deployment & Operational Excellence
- Mentorship & Team Development
- Business Alignment & Product Partnership
- Python / Java / C# / JavaScript / SQL
- REST / gRPC APIs
- Microservices Frameworks
- Cloud Platforms (AWS / Azure / GCP)
- Docker / Kubernetes
- CI/CD (GitHub Actions / Jenkins)
- Monitoring & Observability (Datadog / Prometheus)
- LLM Frameworks (Hugging Face / LangChain / OpenAI API)
Bachelor's Degree in Computer Science, Information Systems, Data Engineering, Data Analytics, Machine Learning, Artificial Intelligence, Software Engineering. Preferred: Master's Degree, PhD.
Industry Experience
- Healthcare
- Pharmacy
- Retail
- Pharmacy Benefits Management (PBM)
- Healthcare IT
- AI in Healthcare