What are the responsibilities and job description for the Sales Coordinator position at O'Reilly Hospitality Management LLC?
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We are proudly managed by O’Reilly Hospitality Management, LLC ("OHM")
At OHM, we are:
- A forward-thinking (and growing) company offering opportunities to engage your passions through sustainability efforts, health & wellness, community
involvement, & philanthropic outreach efforts. - Committed to empowering Team Members throughout all levels of leadership. Every Team Member has the opportunity to contribute in a unique way, making a real impact.
- Seeking supportive, collaborative, detailed-oriented people to join our team!
At OHM, we offer:
- 401(k) & Roth 401(k) with company match – full-time and part-time Team Members are eligible!
- Health, Dental, Vision & Life Insurance
- Paid Time Off, including Paid Parental Leave
- Growth Potential and Career Advancement
- Hotel/Restaurant Travel Perks & Discounts!
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Now Hiring: Sales Coordinator
Location: BigShots Golf - Springfield, MO
Essential Responsibilities:
- Answers telephone in professional and timely manner.
- Greets guests as they arrive into the sales office. Obtains pertinent information from guests for DOS.
- May at times be required to assist on venue tours when a guest drops in to view property.
- Possesses knowledge of BigShots Golf client application and POS system. Ensures that all sales in POS are accurate.
- Internally communicate client requirements thereby ensuring all information is accurate between client and venue staff.
- Coordinates bay/event room lists, prepares contracts, sends out evaluation letters to clients after event.
- Maintains good rapport with local civic groups and companies.
- Actively engages in networking inside and outside the venue to introduce guests to the BigShots Golf experience.
- Obtain feedback from guests to ensure satisfaction. Review event rooms and service requirements regularly.
- Available to greet all event hosts and guest upon their arrival at the venue.
- Reports to work for scheduled shift, on time and within professional appearance standards in accordance with company policy.
- Knows and complies with all company policies and procedures pertaining to this position and its duties.
- Embrace O’Reach, Green Team, Guest Service, Team Member Satisfaction, Health & Wellness, and Safety culture.
- Performs other related duties as required or requested.
Skills & Abilities:
- Strong leadership, management, organizational and communication skills.
- The ability to spot and resolve problems efficiently.
- Excellent verbal and written communication skills.
- The ability to deliver results.
- The ability to work well with, as well as motivate, a variety of personality types and maintain tact and diplomacy throughout all interactions.
- The ability to multitask and prioritize.
- Experience with relevant brand-specific PMS.
- Have computer skills to include Microsoft Word, Microsoft Excel, etc.
- Presenting professionally and persuasively to individuals and groups.
- Demonstrating sound knowledge of the product and services offered.
- Working independently and demonstrating self-confidence, energy and enthusiasm at all times.
- Interact with all levels of customers and hotel management.
- Promotes teamwork and collaboration, builds positive and strong relationships with leadership and teams.
- Able to embrace change and create an environment conducive to change.
- Ability to work under high levels of pressure and under deadlines.
Education & Experience:
- Bachelor’s or Associate degree preferred, Hospitality Management degree preferred or relevant experience.
- Prior Sales experience a plus, but not required.
- Valid driver’s license and proof of current vehicle insurance required.
- Reliable transportation for travel to regional locations. Traveling by vehicle or air to various locations, conferences, etc.
Hours:
- Due to the nature of the business, scheduling may vary and include nights, weekends, and holidays.
Physical Requirements of the Position:
- Light Work: Exerting up to 40 pounds of force occasionally (Occasionally: activity or condition exists up to 1/3 of the time), and/or up to 20 pounds of force frequently (Frequently: activity or condition exists up to 1/3 to 2/3 of the time), and/or a negligible amount of force constantly (Constantly: activity or condition exists up to 2/3 or most of the time) to move objects. Requires walking or standing to a significant degree.
- May be required to lift in excess of 40 pounds on occasion.
Physical Activity of the Position:
- Climbing, stooping, kneeling, crouching, reaching, standing, walking, pushing, pulling, lifting, picking/pinching with fingers, typing, grasping, feeling, talking, hearing, repetitive motion.
Environmental Conditions:
- The worker is subject to both environmental conditions. Activities occur inside and outside.
O’Reilly Hospitality Management, LLC, is an equal opportunity employer. Employment selection and related decisions are made without regard to age, race, color, sex, sexual orientation, gender identity, national origin, religion, genetic information, disability, protected veteran status or other protected classifications.