What are the responsibilities and job description for the Director of Operations position at O'Mally Management Group?
Job Title: Director of Operations (Direct Hire)
Location: On-site – Galveston, TX
Job Type: Full-Time | Direct Hire
Lead with purpose. Build high-performing teams. Drive exceptional patient experiences.
We are partnering with a well-established, for-profit healthcare organization in Galveston, TX to find an experienced and driven Director of Operations. This is a direct-hire opportunity for a proven leader who excels at building strong teams, improving patient experience, and navigating complex operational challenges.
The ideal candidate thrives in fast-paced environments, communicates with clarity, and knows how to balance performance with people. If you have the instincts to lead during chaos, stand up for patients, and drive results tied directly to customer outcomes—this could be the role for you.
Key Responsibilities:
- Lead and mentor department leaders and staff across multiple units
- Foster a culture of accountability, teamwork, and high morale
- Oversee budgets and operational planning in a for-profit setting
- Ensure an exceptional, consistent patient experience across all touchpoints
- Resolve issues swiftly and decisively, especially those impacting patient satisfaction
- Drive strategic improvements across departments to enhance efficiency and care
Ideal Candidate Profile:
- Strong background in operational leadership (hospitality or customer-facing industries preferred)
- Demonstrated experience managing budgets with a focus on profitability
- Skilled in team development, communication, and conflict resolution
- Customer-first mindset with the courage to advocate for service excellence
- Adaptable, action-oriented, and capable of thriving in high-pressure situations
Why This Opportunity Stands Out:
- Direct hire with immediate impact on strategy and culture
- Opportunity to work closely with executive leadership
- Competitive salary and performance-based incentives
- Stable, growth-focused organization with a clear mission
If you're a confident, solutions-oriented leader ready to make a lasting impact, we want to connect you with this outstanding opportunity.
Apply now and help shape the future of care in Galveston.