Plumbing Apprentice

DIVISION: Commercial Service

REPORTS TO: Plumber-Technician/Field Supervisor

Basic Function

A Plumber’s Helper, or Apprentice, may begin as an unskilled tradesperson responsible for assisting a Plumber with installing, inspecting and repairing pipes and plumbing systems to make sure all of a building’s, unit’s, or home’s fixtures operate correctly. Duties include assisting with finding the source of leaks and blockages, fixing or replacing broken parts, installing equipment, fixtures and appliances, and testing the plumbing system(s).

What O’Connor Offers YOU!

• Generous pay structures, based on experience and qualifications
• Paid weekly (every Friday)
• Paid holidays, PTO, and off on your birthday
• Medical, dental, and vision insurance
• Company-paid life insurance; employee paid supplemental insurance
• 401(k) Retirement Plan with company match program

Plumber’s Helper/Apprentice Duties and Responsibilities:

An apprentice should assist with the performance of a variety of plumbing tasks and communicate politely and professionally with both commercial and residential clients. The apprentice may interact with clients, so customer service and maintaining The O’Connor Way is a big part of the job. The ability to assist with keeping accurate and complete records is important.

Here are some duties and responsibilities expected of apprentices:

• Arrive on time, accept plumbing assignments from Dispatch, and notify before leaving work
• Be proactive and communicate effectively to support plumber and client satisfaction
• Assist in maintenance, installation, inspection, testing, and repair of plumbing systems (residential & commercial) per O’Connor procedures
• Help ensure systems meet safety standards, codes, and inspection requirements
• Perform hand-digging/excavation to access underground pipes when needed
• Maintain professional communication with team and coworkers
• Stay informed on safety protocols and plumbing regulations
• Support accurate and timely job completion to minimize call-backs
• Help keep detailed records of work performed
• Attend toolbox talks and team meetings
• Provide personal transportation to job sites or common meeting points
• Maintain a valid driver’s license per O’Connor insurance guidelines (no DUI/DWI)

Knowledge, Skills and Abilities

• Learn plumbing and/or drain system maintenance, service, and labor productivity techniques
• Learn current field/code regulations
• Ability to relate to team members of all skill levels and abilities
• Positive attitude toward plumber, relationship building and management
• Attention to detail
• A high school diploma or GED
• Excellent communication and interpersonal skills in client and co-worker relations
• Operate all vehicles and equipment in a safe manner according to law and codes
• Learn knowledge of federal, state, local codes, and The O’Connor Way

This job description does not list all the duties of the job. You may be asked by plumber, supervisors or managers to perform other duties.

Physical Demand and Work Environment:

The physical demands and work environment characteristics described here are representative of some of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Please contact Human Resources if you would like to request a reasonable accommodation

The O’Connor Mission Statement:

Maintain a positive work environment, develop top talent, and provide long term career growth for all team members. Create a quality customer experience by acting with integrity and the highest level of professionalism.

O’Connor Plumbing is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.