What are the responsibilities and job description for the Dental Office Receptionist position at O'Brien Smiles, PLLC?
Dental Office Receptionist
We are a single doctor, locally owned general practice located in Lakewood Ranch. Our focus is on a patient's overall oral health and wellness. We take the time to understand our patient's needs and concerns and then develop suitable treatment plans to address them for long term stability. Although it is not our core focus, we do work with special needs patients both in-office and in a surgery center setting.
We are presently looking to add a front desk receptionist to our practice. This position will be responsible for a variety of tasks which will include patient communications (telephone, e-mail and text), scheduling and confirming patient appointments, collecting payment at the time of service, assisting new patients by providing appropriate forms to complete, and managing the flow of information by reviewing incoming mail, e-mail texts and faxes and directing to the appropriate resource within the practice.
It is expected that this position will be an opportunity to learn new skills and grow into additional responsibilities including the management of insurance processing.
Skills and experience for this position include:
· Excellent communication skills including in-person as well as in written communications (e-mail and text)
· Prior receptionist experience (1 year, strongly desired)
· Technical aptitude to utilize Mac computers and various software applications including our Patient Management System, e-mail (Microsoft Outlook), Excel, Word, etc.
· Team player who is punctual and reliable, willing to learn and take on new and additional responsibilities
Bonus skills and experience that can help you stand out:
· Prior dental office experience
· Experience with insurance processing
This position pays between $15 and $18 per hour and will initially have a variable schedule typically consisting of 24-32 hours per week. We are generally closed on Friday's so there will almost always be a 3-day weekend
To be considered please submit a current resume (which explains any employment gaps) and a cover letter indicating why you are interested in this position, why you are looking to make a change from your current role and why you are an excellent fit to join our team. ** NO third party sources, only applicants who apply through this site will be considered **
Job Types: Full-time, Part-time
Pay: $ $18.00 per hour
Expected hours: 32 – 36 per week
Benefits:
- Employee discount
Work Location: In person
Salary : $15 - $18