Demo

Business Systems Analyst 3 - 10401

NYS Office of Information Technology Services
Albany, NY Full Time
POSTED ON 4/4/2026
AVAILABLE BEFORE 5/3/2026
Description

Duties Description

Under the direction of a Manager Information Technology Services 1, the Business Systems Analyst 3 will be assigned to the Enterprise Analysis team in the Programs and Planning Bureau within the Chief Strategy Office (CSO). The incumbent will focus on Business Development, Business Architecture, Business Systems Analysis, Design, Data Analysis, Product Management, and Quality Assurance for IT solutions and key NYS Governor’s initiatives and be responsible for developing requirements for business analysis projects and applying those tools and techniques across program areas. The position will analyze business processes and customer interactions to identify areas of improvement and suggest suitable ITS products collaborating with cross-functional business managers and IT professionals to understand client’s product needs and identifying, analyzing, and prioritizing work to deliver those.

Duties Include, But Are Not Limited To The Following

  • Business Analysis Execution: Perform standard business analysis activities and develop project artifacts, including elicitation, analysis, validation, and solution assessment. Perform SWOT analysis, gap analysis, and stakeholder analysis.
  • As-Is and To-Be Analysis: Understand and illustrate the business need and current state of agency operations. Analyze current business processes and document requirements for future states. Create process models and update documentation for new and existing technologies.
  • Define Business Requirements: Create business requirements documents (BRD), functional requirements, non-functional requirements, user stories, use cases, wireframes and mockups, and business rules.
  • Testing and User Acceptance: Develop user acceptance criteria, work closely with the testing team to develop test cases, create user manuals, and document change requests.
  • Internal Controls: Stay updated on agency policies and provide excellent, ethical, and professional customer service.
  • Communicate with project stakeholders and internal ITS team in both oral and written form.
  • Tailor service delivery for projects to ensure positive customer feedback.
  • Collaborate with team members to ensure work products are clear, consistent, and meet goals, while sharing knowledge.
  • Perform a full range of supervisory duties.

Qualifications

Minimum Qualifications

Open to NYS employees with one year of permanent competitive service as Business Systems Analyst 3, G-25, OR in a position at the G-23 level or higher deemed administrative under Section 52.6 of Civil Service Law. The transfer cannot be a second consecutive transfer resulting in advancement of more than two salary grades.

Note: If you are on the examination eligible list for the position title in this location, you do not need to respond to this posting unless you are also eligible for appointment by one of the qualifications listed above. Candidates must be reachable on the current eligible list for this title in order to be list appointed.

Additional Comments

ITS will not offer permanent employment to any candidate unless the candidate provides documentation that they are authorized to accept work in the United States on a permanent basis. It is the policy of ITS not to hire F1 or H1 visa holders for permanent employment or to sponsor non-immigrant aliens for temporary work authorization visas or for permanent residence.

Some positions may require fingerprinting.

Some positions may require up to 25% travel and/or lifting up to 50 lbs. Some positions are pending Civil Service approval. Details of position(s) will be described further if you are selected for an interview.

If eligible, positions located in New York City will receive an additional $3,400 downstate adjustment location pay with regular annual salary. Positions located in the Mid-Hudson will receive an additional $1,650 adjustment location pay.

to permanent non-competitive and the official probationary period will begin.

Benefits of Working for NYS Generous benefits package, worth 65% of salary, including:

Holiday & Paid Time Off

  • Thirteen (13) paid holidays annually
  • Up to Thirteen (13) days of paid vacation leave annually
  • Up to Five (5) days of paid personal leave annually
  • Up to Thirteen (13) days of paid sick leave annually for PEF.
  • Up to three (3) days of professional leave annually to participate in professional development

Health Care Benefits

  • Eligible employees and dependents can pick from a variety of affordable health insurance programs
  • Family dental and vision benefits at no additional cost

Additional Benefits

  • New York State Employees’ Retirement System (ERS) Membership
  • NYS Deferred Compensation
  • Access to NY 529 and NY ABLE College Savings Programs, as well as U.S. Savings Bonds
  • Public Service Loan Forgiveness (PSLF)
  • And many more.

The Office of Information Technology Services is an equal opportunity employer, and we recognize that diversity in our workforce is critical to fulfilling our mission. We encourage all individuals with disabilities to apply.

Salary : $96,336 - $121,413

If your compensation planning software is too rigid to deploy winning incentive strategies, it’s time to find an adaptable solution. Compensation Planning
Enhance your organization's compensation strategy with salary data sets that HR and team managers can use to pay your staff right. Surveys & Data Sets
Employees: Get a Salary Increase
View Core, Job Family, and Industry Job Skills and Competency Data for more than 15,000 Job Titles Skills Library

Job openings at NYS Office of Information Technology Services

  • NYS Office of Information Technology Services York, NY
  • Description Duties Description ITS provides operational support to state agencies on a 24x7x365 basis; some positions may be required to provide this criti... more
  • 10 Days Ago

  • NYS Office of Information Technology Services York, NY
  • Description Duties Description Under the general direction of the Deputy Geographic Information Officer (ADITS 1), the Project Manager 4 (PM 4), SG-27, wil... more
  • 10 Days Ago

  • NYS Office of Information Technology Services Albany, NY
  • Description Duties Description Under the direction of the Manager of Information Technology Services 1, SG-27, Information Technology Specialist 3, SG-23, ... more
  • 10 Days Ago

  • NYS Office of Information Technology Services Albany, NY
  • Description Duties Description Under the direction of senior team members within the Chief Information Security Office/Information Security Engineering/ITS... more
  • 10 Days Ago


Not the job you're looking for? Here are some other Business Systems Analyst 3 - 10401 jobs in the Albany, NY area that may be a better fit.

  • New York State Higher Education Services Corporation Albany, NY
  • Description Duties Description The New York State Higher Education Services Corporation (HESC) is the state’s student financial aid agency, responsible for... more
  • 16 Days Ago

  • New York State Police Albany, NY
  • Description Duties Description Participate in business user and stakeholder meetings for requirement gathering sessions. Work closely with NYSP, ITS, and v... more
  • 5 Days Ago

AI Assistant is available now!

Feel free to start your new journey!