Payroll Specialist

Overview of the Role:The Payroll Specialist will be responsible for processing accurate and timely payroll for approximately 2,000 unionized and non-union employees across multiple depots. This role ensures all pay, deductions, premiums, and adjustments comply with federal, state, and local regulations, as well as collective bargaining agreements and NYCSBUS policies.The Payroll Specialist will maintain payroll records, audit timekeeping data, respond to employee inquiries, support reconciliations, and collaborate closely with HR, Finance, Operations, and depot managers to ensure seamless payroll operations. The position requires exceptional attention to detail, strong analytical skills, and a commitment to confidentiality and compliance. This position reports directly to the Senior HR Manager.Key Work Responsibilities (include but are not limited to):Payroll Processing & AdministrationOwn the end-to-end biweekly payroll process using UKG, managing high volume with confidence and precisionNavigate complex pay scenarios including overtime, differentials, union premiums, retro pay, adjustments, and off-cycle paymentsAudit timekeeping data, identify discrepancies, and resolve issues after payroll closesPartner closely with HR, Finance, Operations, and depot leadership to keep payroll aligned and compliantServe as a trusted resource for employees by responding to payroll inquiries clearly, professionally, and confidentiallySupport payroll reconciliations, reporting, audits, and year-end processes (including W-2s)Help improve payroll processes and controls to increase efficiency and accuracyData Integrity & ComplianceMaintain accurate payroll records and ensure proper documentation of all transactions.Conduct regular audits of payroll data to identify discrepancies or errors.Prepare payroll reports for HR, Finance, and Operations as needed.Support internal and external audits (financial, operational, and compliance).Ensure timely submission of required payroll-related filings or reports.HRIS & Timekeeping ManagementSupport system updates, testing, configuration changes, and payroll-related enhancements.Assist with troubleshooting timekeeping issues in UKG and coordinate resolutions with HRIS.Train supervisors and depot personnel on correct timekeeping and payroll procedures.Employee Support & Customer ServiceAddress employee questions regarding earnings, deductions, timekeeping, tax withholding, direct deposit, and leave balances.Investigate and resolve payroll discrepancies with professionalism and confidentiality.Provide timely and accurate communication regarding payroll deadlines and requirements.Collaboration & Cross-Functional SupportPartner with HR to ensure correct onboarding setup for new hires and accurate payroll coding.Work with Finance on payroll reconciliations, GL reports, and end-of-year processes.Coordinate with the Benefits team to process benefit deductions, garnishments, FSA, HSA, and retirement contributions.Additional DutiesMaintain strict confidentiality of employee data.Participate in process improvement initiatives aimed at increasing payroll accuracy and efficiency.Support annual W-2 processing and year-end payroll closeouts.Perform other payroll-related tasks as assigned.Qualifications | Job CompetenciesEligible to work in the U.S.Bachelor’s in Accounting or Business.Minimum 3–5 years payroll experience, preferably in a unionized environment or large workforce (1,500 employees) with multiple payroll cycles.Proficiency in payroll systems; UKG experience strongly preferred.Ability to meet tight deadlines and manage high-volume payroll cycles.Proficient in Excel (VLOOKUP, pivot tables, filters) and reporting tools.Knowledge of FLSA, NYS labor law, tax regulations, and payroll compliance standards.Experience with collective bargaining agreements is a strong plus.Strong analytical and reconciliation skills.High level of accuracy, attention to detail, and confidentiality.Excellent communication and customer service skills.Compensation & BenefitsSalary Range: $80K - 85K Comprehensive benefits including but not limited to: health coverage: 3 to 4 weeks Paid Vacation, Paid Holidays, 401K (employer contribution up to 9%); FSA; CommuterNYCSBUS is an equal opportunity employer and is committed to a diverse and inclusive workforce.

Salary : $80,000 - $85,000