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Dir, Warehouse & Cust Delivery

NYC Department of Finance
Brooklyn, NY Full Time
POSTED ON 3/28/2026
AVAILABLE BEFORE 4/26/2026
IMPORTANT NOTE: ONLY CANDIDATES WHO HAVE A PERMANENT ADMINISTRATIVE STOREKEEPER OR A COMPARABLE CIVIL SERVICE TITLE ARE ENCOURAGED TO APPLY. PLEASE INCLUDE YOUR EMPLOYEE IDENTIFICATION NUMBER (EIN) WHEN APPLYING AND INDICATE YOUR PERMANENT CIVIL SERVICE TITLE.

NYC Department of Finance (DOF) is responsible for administering the tax revenue laws of the city fairly, efficiently, and transparently to instill public confidence and encourage compliance while providing exceptional customer service.

DOF’s Administration and Planning Division is responsible for managing and overseeing administrative and operational services for the agency. This includes the daily management of the Offices of Financial Management, Purchasing and Contracts, Operational Services, and Diversity and Inclusion.

The Office of Operational Services is responsible for coordinating and directing all facilities-related operational support services for both public and privately leased properties agency-wide, including space planning, telecommunications, security, and fleet operations.

The Warehouse and Delivery Services unit manage the agency's centralized warehouse operations, print shop, inventory control and distribution of equipment and supplies across multiple locations. The unit is seeking an experienced and highly organized professional to serve as the Director of Warehouse and Customer Delivery Services.

Responsibilities

Reporting to the Executive Director of Facilities and Operational Support Services, the selected candidate’s duties and responsibilities include but are not limited to the following:

  • Oversee a staff of 10 employees and lead all operations across two warehouse locations, ensuring efficient receipt, storage, inventory control and distribution of materials, equipment and supplies across the agency.
  • Direct and manage daily operations of the warehouses and printshop.
  • Implement and maintain inventory management controls to ensure accurate stock levels, reduce losses, and improve operational efficiency.
  • Supervise inventory logistics including shipping, receiving, picking, packing and delivery coordination across the agency locations.
  • Serve as the Agency Records Management Officer (RMO), and coordinate records retention and disposition in compliance with NYC Department of Records and Information Services (DORIS).
  • Manage print shop operations including production scheduling, quality control and equipment maintenance.
  • Develop and enforce operational policies and procedures related to warehouse safety, inventory control and assets management.
  • Ensure compliance with workplace safety regulations and maintain a safe working environment.
  • Manage warehouse equipment including forklifts pallet jacks and related operational assets.
  • Identify opportunities to improve operational efficiencies through process improvements technology and improve workflow management.
  • Procurement processes and vendor management.
  • Financial planning, cost analysis and budget monitoring.
  • Forecasting and managing multi-warehouse operating budget.
  • Prepare operational reports and performance metrics related to warehouse, printing and distribution activities.
  • Maintain documentation and keep accurate records of warehouse, print ship and mailroom activities by producing daily and weekly reports and statistics on the operation.
  • Support strategic planning efforts by identifying operational needs resource requirements and process improvements.

Additional Information

In compliance with federal law, all persons hired will be required to verify identity and eligibility to work in the United States and to complete the required employment eligibility verification document form upon hire.

This position may be eligible for remote work up to 2 days per week, pursuant to the Remote Work Pilot Program agreed between the City and the Collective Bargaining Unit representing employees serving in the civil service title.

ADMINISTRATIVE STOREKEEPER - 10038

Minimum Qualifications

  • Six years of full-time progressively responsible experience in warehousing operations at least 18 months of which must have been in a managerial or administrative capacity requiring independent decision-making concerning management or planning, allocation of resources and the scheduling and assignment of work; or
  • Education and/or experience which is equivalent to "1" above. Education may be substituted for the general administrative experience (but not for the 18 months of managerial experience described above) at the rate of 1 year of college for 6 months of experience up to a maximum of 4 years of college for 2 years of experience.

Preferred Skills

  • Warehouse and logistic operation management experience. -Inventory control and asset tracking experience. - Knowledgeable of record management and document retention practice. -Print shop management experience. -Strong communication and customer service skills.

55a Program

This position is also open to qualified persons with a disability who are eligible for the 55-a Program. Please indicate at the top of your resume and cover letter that you would like to be considered for the position through the 55-a Program.

Public Service Loan Forgiveness

As a prospective employee of the City of New York, you may be eligible for federal loan forgiveness programs and state repayment assistance programs. For more information, please visit the U.S. Department of Education’s website at https://studentaid.gov/pslf/.

Residency Requirement

New York City residency is generally required within 90 days of appointment. However, City Employees in certain titles who have worked for the City for 2 continuous years may also be eligible to reside in Nassau, Suffolk, Putnam, Westchester, Rockland, or Orange County. To determine if the residency requirement applies to you, please discuss with the agency representative at the time of interview.

Additional Information

The City of New York is an inclusive equal opportunity employer committed to recruiting and retaining a diverse workforce and providing a work environment that is free from discrimination and harassment based upon any legally protected status or protected characteristic, including but not limited to an individual's sex, race, color, ethnicity, national origin, age, religion, disability, sexual orientation, veteran status, gender identity, or pregnancy.

, $140,000.00 – $150,000.00

Salary : $140,000 - $150,000

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