What are the responsibilities and job description for the Front Desk Receptionist position at NY Best Medical?
Overview
We are seeking a friendly and organized Front Desk Receptionist to join our team. The ideal candidate will be the first point of contact for our patients and manage the front office operations. This role requires strong communication skills, a professional demeanor, and the ability to multitask in a fast-paced environment.
Responsibilities
- Greet and welcome visitors in a warm and professional manner.
- check-in and insurance verification.
- Manage incoming calls, emails, and inquiries with excellent phone etiquette.
- Provide customer support by addressing patient questions and concerns efficiently.
- Assist with office management duties to ensure smooth daily operations.
- Maintain confidentiality of sensitive information in accordance with HIPPA and company policies.
- Coordinate and manage the onboarding process for caregivers (HHAs, PCAs, etc.)
Experience
- Proven experience in customer service or administrative roles is preferred.
- Familiarity with office management practices and procedures is a plus.
- Strong computer literacy skills
- Bilingual candidates are preferred
- Previous experience as a medical receptionist is preferred but not required.
We are looking for someone who is proactive, detail-oriented, and passionate about providing outstanding service to our clients while contributing positively to our team environment. If you possess these qualities, we encourage you to apply for this exciting opportunity!
Job Type: Full-time
Pay: $17.00 - $18.00 per hour
Benefits:
- 401(k)
- Paid time off
Language:
- Spanish FLUENTLY (Required)
Ability to Commute:
- Hempstead, NY 11550 (Required)
Work Location: In person
Salary : $17 - $18