What are the responsibilities and job description for the Business Representative position at NWM Enterprises Inc.?
We are a sales and consulting firm helping businesses throughout Philadelphia and the surrounding areas access smarter, more efficient energy solutions. As a Business Representative, you will introduce local businesses to available energy programs through professional, informative sales conversations. In addition to connecting businesses with valuable energy resources, our Business Representatives manage customer inquiries, support the full sales cycle, and help deliver reliable, efficient, and customer-focused commercial energy services.
As a Business Representative, you’ll bring a people-first approach to the business of energy. Our Business Representatives answer questions with honesty, professionalism, and care while ensuring every customer interaction reflects our commitment to putting customers first. You’ll play an important role in strengthening business relationships, supporting commercial energy programs, and helping organizations find solutions that fit their needs.
Business Representative Responsibilities
- Conduct in-person enrollment and customer outreach for commercial energy programs throughout applicable business communities in the Philadelphia region.
- Manage customer inquiries, provide accurate program information, and address sales requests with professionalism.
- Build and maintain business relationships by ensuring satisfaction, following up on inquiries, and identifying opportunities to expand commercial energy services.
- Collaborate with fellow Business Representatives to present tailored solutions, prepare campaign materials, and address client needs.
- Troubleshoot service concerns, explain program features, and escalate complex customer issues for timely resolution.
- Partner with cross-functional teams to maintain consistent sales messaging and deliver a seamless customer experience across commercial energy services.
Business Representative Qualifications
- Previous experience in customer service, retail, sales, account management, or another service-focused environment is valued.
- Prior experience as a Business Representative is a plus.
- Strong communication and interpersonal skills with the ability to build rapport and adapt messaging to different business needs.
- Organized, proactive, and collaborative with strong problem-solving abilities.
- Customer-focused mindset with the ability to maintain professionalism in a fast-paced, team-oriented environment.
Pay: $4,000.00 - $6,000.00 per month
Work Location: On the road
Salary : $4,000 - $6,000