What are the responsibilities and job description for the Service Technician position at NW Recruiting Partners?
Service Technician
Multiple Positions- NY City & Long Island
Our client, a leading American mid-market provider of commercial grocery and foodservice equipment, is looking for a skilled and customer-focused Service Technicians to join their growing team. This hands-on role involves diagnosing, repairing, and maintaining a wide range of commercial food equipment. From cooking and refrigeration systems to dishwashers and weigh/wrap units, your technical expertise will play a critical role in keeping essential equipment running smoothly.
If you’re mechanically and electrically inclined, enjoy working independently, and take pride in solving customer challenges, we want to hear from you!
Service Technician Responsibilities:
- Troubleshoot, diagnose, and repair commercial food equipment, including food preparation, ware washing, weigh wrap, baking, and refrigeration systems.
- Work independently on-site with minimal supervision, typically traveling from home to customer locations.
- Provide exceptional customer service while meeting or exceeding productivity and service goals.
- Document service activities, parts usage, and equipment condition accurately.
- Maintain a clean, organized work vehicle and manage inventory effectively.
- Participate in on-call rotation and overtime as needed.
Service Technician Qualifications:
- At least 2 to 6 years of practical experience in HVAC, electrical systems, plumbing, mechanical, any machinery, equipment installation, or building maintenance.
- Will consider candidates right out of trade school with an electrical or HVAC certificate
- Strong troubleshooting skills with both electrical and mechanical systems.
- Valid driver’s license, with 4 points or less on record with the ability to travel daily for service calls.
- Ability to read schematics and technical diagrams.
- Willingness to attend training at the corporate headquarters in Troy, OH.
- Excellent communication and customer service skills.
Company Benefits:
- Medical, Dental, and Vision Insurance
- PTO and paid holidays
- 401K with matching
Compensation: $$28- 48 /hr DOE 5-10 hours of overtime
Salary : $28 - $48