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Operations Supervisor

NW Natural Water Services
Coupeville, WA Full Time
POSTED ON 1/6/2026
AVAILABLE BEFORE 5/1/2026

JOB SUMMARY:

Manage day-to-day operations in areas designated by Washington Operations Manager. Manage operations team(s) and coordinate completion of work daily.

JOB DUTIES AND RESPONSIBILITIES:

(*Essential Functions)

1. *Schedule and oversee daily work by field operators and technicians to fulfill the operational drinking water requirements and task/project requests.

2. *Develop and manage operations team, develop staff to effectively provide services, to complete training, and to gain certifications in accordance with company policy.

3. *Ensure compliance sampling requirements are met.

4. *Ensure all operating manuals are up to date, including but not limited to O&M manuals, Emergency Response Plans, and site sampling plans.

5. *Ensure all compliance violations are properly communicated and resolved.

6. *Dispatch and monitor after hours emergency responses. Coordinate staff, equipment, and other resources to address all emergencies as expediently as possible.

7. Support the management of client communications.

8. *Maintain current knowledge and understanding in order to ensure strict compliance with all federal and state rules and regulations.

9. Conduct scheduled employee staffing performance evaluations within Company guidelines.

10. Comply with all Company policies, procedures, and safety regulations.

11. Comply with Company grooming and uniform policy.

12. Complete tasks as requested by the Washington Operations Manager.

Qualifications: To perform this job successfully, an individual must be able to perform each essential function satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required.

REQUIRED QUALIFICATIONS:

· Two to five years of experience covering all aspects of utility operation.

· Comprehensive knowledge of laws and regulations that apply to various governing agencies.

· Thorough knowledge of water and wastewater system operations, as applicable.

· Valid Washington driver’s license.

WORKING CONDITIONS:

The working environment will be outdoor and indoor conditions depending on the specific supervisory role and need. This position requires decision and leadership ability, at times in emergency situations. Safety procedures must always be followed. Employees may be exposed to hazardous materials, confined space, electrical components, and heavy equipment such as backhoes, dump trucks and sewer flushing vehicles. Employees must be in a physical condition that will allow personnel access into typical industrial processing plant facilities and equipment.

EQUAL OPPORTUNITY EMPLOYER STATEMENT:

NW Natural Water is proud to be an equal opportunity employer. We welcome and embrace our candidates’ diversity and take affirmative action to employ and advance individuals without discrimination on the basis of race, color, religion, national origin, age, sex, sexual orientation, gender identity and expression, disability, genetic information, marital status, status as a covered veteran or other status or characteristic protected by applicable law.

Pay: $69,713.00 - $92,950.00 per year

Benefits:

  • 401(k)
  • 401(k) matching
  • Dental insurance
  • Health insurance
  • Life insurance
  • Paid time off
  • Vision insurance

Work Location: In person

Salary : $69,713 - $92,950

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