What are the responsibilities and job description for the Veterinary Receptionist position at NVA?
Description & Requirements
Client Service Representative
Job Description
I-20 Animal Hospital is seeking veterinary client service representative. This postion will provide excellent and expeditious client experiences; greets clients, responds to questions; processes incoming and outgoing pets, and handles payments. Answers phone calls, which may involve answering questions, screening for service needs, and scheduling appointments. Handles incoming and outgoing mail and e-mail. Monitors client waiting area to ensure cleanliness. Documents and maintains client information, service data and other pertinent information within business operations software. Escalates complex matters to senior staff. Individual needs to be personable and preferably a people person. Being a 24/7 hospital, various shifts of the week are available, but we are looking for weekend help. Experience in the profession and Cornerstone software would be a plus. For more information concerning the practice visit I-20animalhospital.com or call us at 817-341-3331.
Job Types: Full-time, Part-time
Pay: Based on experience