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Veterinary Receptionist

NVA General Practice
Signal Mountain, TN Full Time
POSTED ON 10/29/2026
AVAILABLE BEFORE 11/28/2026
Reception Position / 2nd Shift Position 930am to 830PM (four 10-hour days and 2 saturdays a month 0r five days a week 11am to 830 pm off Sat and Sunday)

Animal Hospital of Signal Mountain is looking to add an experienced talent to our growing team! We are currently a five-doctor GP small animal practice that offers boarding and grooming, as well as retail products. Due to growth and need, we are looking to add a 2nd-shift receptionist with a strong work ethic and attention to detail. To accomplish this, we will be adding to our team of dedicated client service representatives.

The Ideal AHSM Candidate

  • 4-6 years of experience in a small animal general practice setting
  • 1 – 2 years of experience in an Urgent Care / Emergency room setting
  • Windows Product knowledge (Outlook, Word, Excel, and Teams) is a quick study when it comes to computers.
  • Excellent communication and written skills, as well as customer relations skills
  • A strong knowledge base of medial documenttation, and education.
  • Strong time management and organization, able to multitask and answer high-volume phones
  • Strong attention to detail and documentation
  • Able to multitask and maintain a calm environment
  • Able to handle difficult conversations (cost, euthanasia, medical needs)
  • Knowledge of Avimark Software Experience is a BONUS!

Staff management experience, with payroll financial knowledge is not required but ensures growth and additional opportunities, and pay.

  • Dedication to quality care for patients and stressful client situations.
  • Be a self-starter and self-motivated
  • Be able to think on your feet and work well unsupervised.
  • MUST be able to work 2nd shift 11 am to 830 PM.
    • Full Time - 4 nights / week and 2 Saturdays a month
    • Full Time - 5 nights / week NO WEEKENDS!
Wage And Extras

  • Based on the candidate's knowledge and experience in the veterinary field as well as shift worked, and management experience. The pay ranges from $16.00 to $20.00 per hour.
  • Pet Discounts up to 50%
  • Quarterly and monthly bonuses
  • Education discounts/sponsorships and access to several educational opportunities
  • Medical / Dental / Vision / Short Term / Long Term Disability/ Generous paid time off / Uniform
  • Allowance / 401K and Match

What To Expect

  • 2nd shift, from 11:00 am – 8:00 pm, Monday – Friday, with Saturdays twice a month
  • Be part of growing a new department and position within the hospital, having a part in setting protocols and standards of client service and patient care.
  • Must be self-driven, able to stay calm during stressful situations and busy during down times.
  • Be able to multitask, be open-minded, and be available to help where and when needed.

Salary : $16 - $20

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