What are the responsibilities and job description for the Veterinary Customer Service Representative position at NVA General Practice?
South Shore Animal Hospital | Full-Time | $18–$22/hour
South Shore Animal Hospital is looking for a Veterinary Customer Service Representative (CSR) to join our dedicated team of caring professionals! You’ll thrive in this role if you enjoy problem-solving, communicate clearly and intentionally, and are looking to work in a supportive, team-focused veterinary hospital.
What You’ll Do
At South Shore Animal Hospital, we're more than just a hospital—we’re a team that supports one another and takes pride in providing exceptional care. Our leadership is engaged, approachable, and invested in your growth. We value collaboration, professional development, and celebrating our wins together.
Benefits
South Shore Animal Hospital is looking for a Veterinary Customer Service Representative (CSR) to join our dedicated team of caring professionals! You’ll thrive in this role if you enjoy problem-solving, communicate clearly and intentionally, and are looking to work in a supportive, team-focused veterinary hospital.
What You’ll Do
- Deliver best-in-class client service in person, over the phone, and digitally
- Manage phone and digital communications efficiently and professionally
- Schedule appointments thoughtfully
- Collaborate closely with the clinical team to ensure smooth patient care
- Handle billing and financial transactions accurately
- Contribute to a positive, solutions-focused team environment
- High school diploma or equivalent required
- Minimum 1 year of experience in a veterinary or medical reception setting strongly preferred
- Available to work on Saturdays
- A genuine love for animals and dedication to providing high-quality client care
At South Shore Animal Hospital, we're more than just a hospital—we’re a team that supports one another and takes pride in providing exceptional care. Our leadership is engaged, approachable, and invested in your growth. We value collaboration, professional development, and celebrating our wins together.
Benefits
- The base hourly range for this position is $18.00-$22.00/hour. Our pay ranges are primarily determined by role, level, and location. The range provided for each job posting reflects the minimum and maximum target for the position. Within the range, individual pay is determined by work location and additional factors, including job-related skills, experience, and relevant education or training.
- Medical, vision, and dental insurance plans
- Paid time off
- Matched 401(k) plan
- Paid opportunities for professional development and growth
- Employee discounts on veterinary services and products
Salary : $18 - $22