What are the responsibilities and job description for the Client Services Representative position at NVA General Practice?
Animal Hospital of Orange Grove located in Gulfport, MS is looking to add an experienced Client Service Representative to our team! If you want to work in an energetic, successful practice where you can enjoy your workday, we have an opportunity for you!
About Us
We are a full-service veterinary hospital with 3 doctors, 8 veterinary technicians, 2 kennel technicians, and 3 receptionists with room to grow! We strive to offer our clients the best possible care for their pet while providing exceptional customer service. The atmosphere and morale of the clinic are very important and we highly value effective communication to both clients and team members.
Our receptionists are the gateway to our practice and offer a warm welcome to our dedicated clients and patients at every visit. Responsibilities will include answering phones, scheduling appointments, checking clients in and out, and all things client relationships. We work with a combination of paper charts and a user-friendly computer system to manage our medical files and communications. We have an experienced front desk team who will work closely with you to ensure you have every opportunity to prosper at AHOG.
What to Expect
About Us
We are a full-service veterinary hospital with 3 doctors, 8 veterinary technicians, 2 kennel technicians, and 3 receptionists with room to grow! We strive to offer our clients the best possible care for their pet while providing exceptional customer service. The atmosphere and morale of the clinic are very important and we highly value effective communication to both clients and team members.
Our receptionists are the gateway to our practice and offer a warm welcome to our dedicated clients and patients at every visit. Responsibilities will include answering phones, scheduling appointments, checking clients in and out, and all things client relationships. We work with a combination of paper charts and a user-friendly computer system to manage our medical files and communications. We have an experienced front desk team who will work closely with you to ensure you have every opportunity to prosper at AHOG.
What to Expect
- A collaborative team that values open communication and will always lend a helping hand
- Great work-life balance with a schedule you will know in advance. Always have a day off during the week and Sundays off (3 days 7:20a-6:00p, and a half day with a rotating Saturday 8:00am – 1:00pm)
- Supportive management who wants to help you succeed
- Previous veterinary experience
- Excellent written and verbal communication
- Outstanding client service and exceptional patient care
- Desire to continue learning & enhancing your skills
- Pet lover who enjoys working with people
- Competitive Pay
- Employee Pet Discount
- Medical/Dental/Vision Benefits
- 401k with match
- Life Insurance
- Short/Long Term Disability
- PTO/Vacation
- Mental Health Resources