Client Services Representative

Takes ownership in job

Takes initiative and is proactive

Adheres to all policies and memos already intact or newly created

Acknowledges clients and patients as they enter the building

Uses names of clients and patients when known

Treats clients, patients, and staff with extreme courtesy and respect

Understands and practices teamwork

Shows understanding and compassion towards all clients and patients

Able to handle multiple tasks

Is productive and uses time wisely

Completes all assigned tasks thoroughly, with precise detail, and within the assigned time frame

Follows professional and proper appearance standards

Readily accepts responsibility

Follows all proper procedures when completing jobs and tasks

Able to answer client questions thoroughly without giving medical

advice or diagnosis

Pleasant and cheerful personality at all times

Excellent oral and written communication skills

Ability to follow directions by management