What are the responsibilities and job description for the Dispatch & Client Services Specialist position at Summers North?
Summers Plumbing Heating & Cooling is calling all customer service rockstars in the Marion, IN area who would like to work for a respected local company in an essential industry to apply for a full-time Dispatch & Client Services Specialist position on our exceptional team!
WHY YOU SHOULD
Our company cares about the career development of our employees and believes in investing in our team. We offer our Dispatch & Client Services Specialist a competitive wage at $16-$18/hour. Our team also enjoys great benefits, including health insurance, vision, dental, life insurance available immediately upon hire, 2 weeks paid vacation available immediately, paid birthday off, uncapped spiff incentives, advancement opportunities, and a company-matched 401(k) plan. And, fun trips, monthly company lunches, company breakfasts, and a great team atmosphere! This dispatcher and customer service position has a schedule of Monday - Friday from 7:30 am - 4:30 pm with a 1-hour lunch. We also make it easy to apply with our initial quick and easy mobile-optimized application. If we have your attention, please continue reading about this dispatcher position!
ABOUT SUMMERS OF MARION
We truly value the essential role that our employees play in our success and show it. We're proud of our fun team atmosphere, where everyone pitches in and is rewarded for going above and beyond. Our employees enjoy competitive pay, great benefits, and a supportive environment. Join us and experience what makes us one of Indiana's best places to work!
ARE YOU A GOOD FIT FOR THIS DISPATCHER POSITION?
We are in the market for someone who loves working with people and will go above and beyond for our clients. Ask yourself: Do you enjoy interacting with people on the phone and understand good phone etiquette? Can you manage your time well and prioritize multiple tasks effectively? Do you have excellent communication and interpersonal skills? Are you organized and detail-oriented? Can you solve issues for all kinds of clients with professionalism and patience? If so, please consider applying for this Dispatch & Clients Services Specialist job in customer service today!
WHAT WE NEED FROM YOU AS A CLIENT SERVICES SPECIALIST & DISPATCHER
As a Dispatch & Client Services Specialist on our team, your friendly customer service is what makes our clients happy to do business with us. We need a people person who is also good at establishing procedures and processes to keep everything flowing and organized. You will perform a variety of day-to-day administrative tasks such as answering phones, scheduling, and confirming appointments. But, really, it's not what you will do, but how you will do it. You will need to be proactive--seeing what needs to be done and doing it. Under your watch, the office should be clean and organized. If you can do this and meet the following requirements, we would be excited to have you join us!
- The ability to use a computer
- Strong verbal communication skills
- Some familiarity with Microsoft Office Excel and Word (a bonus!)
Location: 46953
Salary : $16 - $18