What are the responsibilities and job description for the Key Account Manager position at Nuve?
Nuve is a customer engagement platform that simplifies the way HVAC businesses connect with their customers. Beyond being a thermostat company, Nuve provides software that grants contractors access to critical HVAC systems data, enabling them to refine their services. As an innovative partner to the skilled trades industry, Nuve focuses on improving efficiency, customer satisfaction, and business success.
We are seeking a dedicated Key Account Manager to oversee and nurture relationships with our most important clients. This is a full-time, on-site role based in Irvine, CA. The Key Account Manager will be responsible for managing key accounts, providing exceptional customer service, analyzing client data, and developing business strategies to foster partnership growth. You will serve as the primary point of contact for important accounts and ensure the success and satisfaction of our clients while achieving company objectives.
- Strong expertise in Key Account Management and Account Management to foster relationships and drive success
- Proficient Business Planning and Analytical Skills to identify client needs and create tailored solutions
- Commitment to outstanding Customer Service with a focus on building trust and loyalty
- Experience in creating and implementing strategies to manage and grow key accounts
- Excellent organizational, communication, and interpersonal skills
- Bachelor’s degree in Business, Marketing, or a related field is preferred
- Experience within HVAC, software, or customer engagement industries is a plus