Front Desk Receptionist

Job Overview

We are seeking an energetic and detail-oriented Front Desk Receptionist to be the welcoming face of our office. In this vital role, you will manage front desk operations, serve as the first point of contact for visitors and patients, and ensure smooth administrative workflows. Your positive attitude, excellent communication skills, and technical proficiency will help create a professional and efficient environment. This position offers an exciting opportunity to develop your office management skills while supporting a dynamic team.

Responsibilities

• Greet patients and visitors warmly and professionally, ensuring they feel welcomed and attended to promptly.
• Manage multi-line phone systems to handle incoming calls efficiently, directing inquiries to appropriate staff members.
• Maintain accurate records through data entry, filing, and updating spreadsheets using productivity software such as Microsoft Office and Google Workspace.
• Schedule appointments and manage calendars with precision and timeliness.
• Handle clerical tasks including proofreading documents, word processing, and managing correspondence with attention to detail.
• Support office management activities by organizing supplies, maintaining cleanliness, and ensuring the front desk area and waiting room is welcoming.
• Provide exceptional customer service by addressing inquiries, supporting patient communication, scheduling and prior authorization processing.

Requirements

• Proven experience in office management or administrative roles with strong clerical skills.
• Excellent computer literacy including proficiency in Microsoft Office (Word, Excel), Google Workspace (Docs, Sheets), and familiarity with EPIC.
• Strong organizational skills with the ability to multitask effectively in a fast-paced environment.
• Exceptional phone etiquette and experience managing multi-line phone systems for professional communication.
• Bilingual abilities are highly desirable to serve diverse client needs effectively.
• Experience in customer support roles such as front desk or medical/dental receptionist is preferred.
• Strong time management skills with the ability to prioritize tasks efficiently.
• Technical proficiency in office equipment such as scanners, copiers, and fax machines; familiarity with data entry and filing systems is required.

Join us in creating a vibrant workplace where your organizational talents shine! This role offers a chance to grow your administrative expertise while contributing to a friendly and professional environment that values your skills every day.

Pay: $16.94 - $19.00 per hour

Benefits:

• 401(k)
• Paid time off
• Parental leave

Work Location: In person

Salary : $17 - $19