What are the responsibilities and job description for the ServiceNow ITSM position at NuStar Technologies?
Must Have Technical Skills
- 10 years of demonstrated technical experience with design, implementation and support of ServiceNow ITSM, discovery, CMDB and service mapping.
- Proficiency in ServiceNow development, including creating custom applications, modules and workflows
- Understanding of ServiceNow data model, tables and relationships
- Deep functional and technical understanding and implementation experience with ServiceNow ITSM, ITOM discovery and CMDB
- Experience deploying and managing ServiceNow discovery on on-prem, AWS and Azure
- Experience enhancing and/or creating patterns to support custom discovery
- Experience implementing and managing service mapping
- Strong knowledge and experience with ServiceNow ITSM, CMDB and CSDM framework
- Understanding of Cloud Provisioning, and integration of ServiceNow with AWS and Azure cloud platforms is required
- Strong understanding of network, infrastructure and application components and their inter-relationships to effectively support discovery and service mapping
- Knowledge of ServiceNow orchestration for automating IT processes
- Experience developing ServiceNow APIs, ServiceNow Workflows, Flow Designer, UI Pages, UI Macros, Business Scripts, Client Scripts, UI Scripts, UI Actions, UI Policies, Script Includes, Security Rules
- Experience with scripting languages such as JavaScript, Angular.js, Perl, PowerShell
- Good understanding of ITIL
- Experience implementing REST API integration with third party tools such as Intune, SCCM, Tanium, Qualys, VMWare etc.
- Ability to create custom reports, dashboards and visualizations
- Familiarity with ServiceNow Performance Analytics
- Experience with .Net development and backend SQL Server is preferred
- Strong problem-solving skills, communication and collaboration skills
Salary : $90,000 - $110,000