What are the responsibilities and job description for the Seating Technician position at Numotion?
Join Numotion: The Leader in Complex Rehabilitation Technology – Become a Seating Technician!
At Numotion, we are proud to be the nation’s leading provider of Complex Rehabilitation Technology (CRT). We are dedicated to helping thousands of people with individually configured, medically necessary mobility products and services. From manual and powered wheelchairs to essential medical supplies, we work to improve the lives of individuals with disabilities, enabling them to actively participate in everyday life.
We believe that our success comes from having a workforce with a diverse mix of minds, backgrounds, and experiences. We are committed to maintaining an inclusive work environment based on open dialogue, active listening, and continuous improvement. Join us, and contribute to fulfilling our mission to provide life-changing mobility solutions.
About the Role: Seating Technician
As a Seating Technician at Numotion, you will be a key player in the successful assembly, delivery, and fitting of Complex Rehabilitation Technology (CRT) equipment. This role supports the Assistive Technology Professional (ATP) and directly contributes to fulfilling Numotion’s vision of delivering life-changing mobility products and services. You’ll work closely with clients to ensure their mobility needs and functional goals are met, while maintaining high standards of customer service.
Key Responsibilities:
Why Join Numotion?
At Numotion, we offer a competitive compensation package including:
We are an equal opportunity employer committed to fostering a workplace that reflects the diverse communities we serve. We do not tolerate discrimination against employees, customers, or partners based on ethnicity, disability, gender identity, sexual orientation, religion, age, citizenship, marital status, or veteran status. As a drug-free workplace, candidates are required to pass a drug test before beginning employment.
Ready to Make an Impact? Apply today to join Numotion and help us provide life-changing mobility solutions to individuals across the nation!
At Numotion, we are proud to be the nation’s leading provider of Complex Rehabilitation Technology (CRT). We are dedicated to helping thousands of people with individually configured, medically necessary mobility products and services. From manual and powered wheelchairs to essential medical supplies, we work to improve the lives of individuals with disabilities, enabling them to actively participate in everyday life.
We believe that our success comes from having a workforce with a diverse mix of minds, backgrounds, and experiences. We are committed to maintaining an inclusive work environment based on open dialogue, active listening, and continuous improvement. Join us, and contribute to fulfilling our mission to provide life-changing mobility solutions.
About the Role: Seating Technician
As a Seating Technician at Numotion, you will be a key player in the successful assembly, delivery, and fitting of Complex Rehabilitation Technology (CRT) equipment. This role supports the Assistive Technology Professional (ATP) and directly contributes to fulfilling Numotion’s vision of delivering life-changing mobility products and services. You’ll work closely with clients to ensure their mobility needs and functional goals are met, while maintaining high standards of customer service.
Key Responsibilities:
- Assist ATPs: Support the ATP team with equipment assembly and delivery as needed.
- Equipment Assembly & Delivery: Assemble and fit CRT equipment, ensuring that client goals are met with minimal oversight.
- Troubleshooting: Assess product issues and collaborate with the ATP for solutions.
- Maintain Workspace: Keep the shop and warehouse clean, organized, and safe for all operations.
- Vehicle Maintenance: Ensure delivery vehicles are kept clean and in safe working order.
- Client Relationship Management: Assist in maintaining strong relationships with existing business accounts.
- Accurate Documentation: Ensure that all required documentation is completed accurately, in compliance with Numotion policies.
- Safety Compliance: Adhere to all standard safety procedures and regulations.
- In-Service Training: Attend required company training and development sessions.
- Customer Collaboration: Work closely with ATPs and customers to ensure equipment solutions align with client needs.
- Customer Service Focus: Provide outstanding customer service at all times, addressing concerns and ensuring satisfaction.
- Problem Solving: Quickly address any concerns raised by customers during deliveries or fittings, seeking guidance from the ATP as necessary.
- Adhere to Leadership Principles: Utilize Numotion Leadership Principles to maintain integrity, compliance, and company values.
- Confidentiality: Maintain confidentiality in all employee and customer matters and comply with all federal and organizational policies and regulations.
Why Join Numotion?
At Numotion, we offer a competitive compensation package including:
- Medical, dental, and vision insurance
- 401k with employer match
- Life insurance
- A dynamic, supportive work culture focused on employee growth and development
We are an equal opportunity employer committed to fostering a workplace that reflects the diverse communities we serve. We do not tolerate discrimination against employees, customers, or partners based on ethnicity, disability, gender identity, sexual orientation, religion, age, citizenship, marital status, or veteran status. As a drug-free workplace, candidates are required to pass a drug test before beginning employment.
Ready to Make an Impact? Apply today to join Numotion and help us provide life-changing mobility solutions to individuals across the nation!
Required Skills
- High School diploma/GED required; or a minimum of one year of related mechanical or electrical experience.
- Valid State Driver’s License with a satisfactory driving record.
- Strong verbal and written communication skills.
- Excellent listening, organizational, and prioritization abilities.
- Ability to assess situations quickly, think critically, and make sound decisions.
- Strong ability to deliver exceptional customer service in all interactions.
- General knowledge of products within the CRT industry.
- Ability to thrive in a fast-paced environment while managing multiple priorities.
- Open to identifying opportunities for process and service improvements.
Required Experience
- 1 to 2 Years of experience in a related field, preferably in mechanical or electrical work.
- Experience in the CRT industry is highly beneficial.
- Proven track record of providing excellent customer service.
- Experience with vehicle maintenance and safety compliance.
- Experience in maintaining confidentiality and adhering to federal and organizational policies and regulations.
- Experience in working with a diverse workforce and contributing to an inclusive work environment.
- Experience in documentation and ensuring compliance with company policies.
- Experience in troubleshooting and problem-solving within a technical or mechanical context.
- Experience in attending and applying in-service training and continuous personal development.
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