What are the responsibilities and job description for the Cash Applications Clerk position at NuCO2?
- This is a hybrid position; candidate must reside in the area in order to report to the office as needed
- Apply payments (wires, checks, ACH, credit card) to customer invoices/accounts and reconcile cash receipts.
- Post deductions using appropriate system codes.
- Communicate with customers to obtain remit information.
- Assist in reconciling customer accounts.
- Distribute unapplied cash documentation to the Billing or Collections teams.
- Collaborate with Collections and Billing teams to resolve payment discrepancies.
- Update account activity logs as needed.
- Support ad hoc requests or projects as required.
- Strong ability to interpret and follow instructions or correspondence in both written and verbal forms.
- Ability to work effectively under pressure, independently, and as part of a team.
- Skilled at prioritizing tasks, multitasking, and solving problems while maintaining productivity during unexpected interruptions.
- Demonstrated willingness to research and resolve issues as needed.
- Typing speed of 45–50 WPM with minimal errors.
- Proficient in 10-key adding machine usage.
- Advanced proficiency in Microsoft Office Suite (Outlook, Excel, Word, PowerPoint).
- Experience with JD Edwards is preferred but not required.
- Associate's degree or higher preferred.
- Minimum of 1 year of experience in Cash Application, Accounts Receivable, or Collections is preferred.
- Proven ability to work in a fast-paced environment while meeting deadlines.
- Exceptional attention to detail and proactive problem-solving skills.
- Intermediate skills in Microsoft Excel, Word, and Access.
- Effective verbal and written communication skills.
- Customer-focused and results-driven mentality.
- Accountability and ownership mindset.
- Strong organizational skills and work ethic.
- Ability to work independently and handle ambiguity effectively.
- High-energy and achievement-oriented personality.
- Proven ability to foster strong relationships with colleagues and customers.
- Recognized expertise with a unique point of view and practical insights.
- Confident interacting across all levels of the organization as well as external customers.
All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, age, disability, protected veteran status, pregnancy, sexual orientation, gender identity or expression, or any other reason prohibited by applicable law.