What are the responsibilities and job description for the Automotive Service Advisor / Service Writer position at Nucar Mid Atlantic?
AUTOMOTIVE SERVICE ADVISOR / SERVICE WRITER
Nucar Chevrolet in New Castle, Delaware has an opening for an Automotive Service Advisor for our service department. Are you highly motivated and eager to learn? Here at Nucar we are committed to excellence and are looking for someone who has great communication skills and problem-solving abilities.
Experience Everything Nucar has to Offer:
- Competitive compensation with unlimited earning potential $65,000-$90,000
- Great opportunities for career advancement
- Positive, success driven work environment
- Training and mentoring opportunities
Automotive Service Writer Job Responsibilities:
- Develops estimates by costing materials, supplies and labor.
- Prepares repair orders by describing symptoms, problems, causes and services required or requested
- Maintains excellent customer rapport by explaining estimates and expected return of vehicle, along with obtaining client approval of estimates
- Verifies warranty and services contract coverage by examining records, and explaining provisions and exclusions to customers
- Maintains professional appearance and excellent work ethics
- Exhibits high level of commitment to customer satisfaction
Qualifications
- Positive professional attitude
- Strong communication skills; oral and written
- Ability to communicate technical information in non-technical language to clients
- Prior experience in automotive service writing a must
- Working knowledge of shop equipment
- Team oriented, flexible and committed to maintaining a high level of customer service
Benefits
- 401K
- Health Insurance
- Dental Insurance
- Life and Disability Insurance
- Paid Vacation
- Employee Discount
- Nucar promotes from within whenever possible
- Drug free environment
Salary : $65,000 - $90,000