What are the responsibilities and job description for the Treatment Coordinator position at Nu Image?
Nu Image is a specialty oral surgery center offering services from extractions to grafting, periodontics, and implant placement. Our team is dedicated to providing the highest level of patient care, and we are currently seeking a dedicated Surgical Assistant to join our team!
Why Nu Image?
Nu Image redefines dental care for both patients and staff:
- Patient Experience: Easy booking, soothing spaces, warm hospitality, and ethical care.
- Staff Experience: Supportive culture, continuous development, and excellent compensation.
The Treatment and Finance Coordinator prepares, presents, and schedules patients for treatment following the doctor’s direction. This individual will be responsible for verifying insurance coverage, entering ICD-10, CDT, and CPT codes, setting up any financial arrangements needed, and collecting payment from patients.
Deliverables:
- Recognizes role and operates within an integrated plan of care/service.
- Create, prepare, and work with the surgeon(s) to create treatment options that meet both patients’ and practice’s needs; present and explain plans to patients before treatment(s) is performed; present financing options and make necessary arrangements; ensure timely collection from patients, including payment or insurance processing as necessary; act as liaison for patient.
- Insurance verification and coverage for applicable treatment plans. Treatment estimate will be presented to patient and explained with personalized details based on policy details, procedure coding, and consultation with provider.
- Decision making, Communication, Teamwork, and Patient/Employee Relations Standard V - “All In” Attitude, Initiative, and Resourcefulness
- Previous experience in dental, required
Benefits:
401(k) matching
Dental insurance
Flexible spending account
Health insurance
Health savings account
Life insurance
Paid time off
Retirement plan
Vision insurance
Bonus Incentive
Travel: Wake Forest and Durham
Schedule: Monday - Thursday and FRIDAYS OFF 6:45 a.m. to 5:00 p.m.
Durham Location: Monday
Wake Forest Location: Tuesday, Wednesday, Thursday