What are the responsibilities and job description for the ITSS-Adobe AEM DAM Architect position at NTT DATA?
NTT DATA strives to hire exceptional, innovative and passionate individuals who want to grow with us. If you want to be part of an inclusive, adaptable, and forward-thinking organization, apply now.
We are currently seeking a ITSS-Adobe AEM DAM Architect to join our team in Louisville, Kentucky (US-KY), United States (US).
Job Description:
We are seeking an experienced Adobe Experience Platform (AXP) Architect to lead the design, implementation, and optimization of Adobe Experience Cloud solutions, including Real-Time Customer Data Platform (RT-CDP), Adobe Journey Optimizer (AJO), and Customer Journey Analytics (CJA). The ideal candidate will have deep technical expertise in Adobe's Experience Platform ecosystem and a strong understanding of data architecture, customer journey orchestration, and analytics integration. Candidate must be currently hands on with development responsibilities.
As an AXP Architect, you will collaborate with cross-functional teams, including marketing, analytics, and IT, to design scalable solutions that deliver personalized, data-driven customer experiences.
Key Responsibilities:
NTT DATA is a $30 billion trusted global innovator of business and technology services. We serve 75% of the Fortune Global 100 and are committed to helping clients innovate, optimize and transform for long term success. As a Global Top Employer, we have diverse experts in more than 50 countries and a robust partner ecosystem of established and start-up companies. Our services include business and technology consulting, data and artificial intelligence, industry solutions, as well as the development, implementation and management of applications, infrastructure and connectivity. We are one of the leading providers of digital and AI infrastructure in the world. NTT DATA is a part of NTT Group, which invests over $3.6 billion each year in R&D to help organizations and society move confidently and sustainably into the digital future. Visit us at us.nttdata.com
NTT DATA endeavors to make https://us.nttdata.com accessible to any and all users. If you would like to contact us regarding the accessibility of our website or need assistance completing the application process, please contact us at https://us.nttdata.com/en/contact-us. This contact information is for accommodation requests only and cannot be used to inquire about the status of applications. NTT DATA is an equal opportunity employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status. For our EEO Policy Statement, please click here. If you'd like more information on your EEO rights under the law, please click here.
For Pay Transparency information, please click here.
Where required by law, NTT DATA provides a reasonable range of compensation for specific roles. The starting hourly range for this remote role is ($72.00/hour). This range reflects the minimum and maximum target compensation for the position across all US locations. Actual compensation will depend on several factors, including the candidate's actual work location, relevant experience, technical skills, and other qualifications. This position may also be eligible for incentive compensation based on individual and/or company performance.
This position is eligible for company benefits that will depend on the nature of the role offered. Company benefits may include medical, dental, and vision insurance, flexible spending or health savings account, life, and AD&D insurance, short-and long-term disability coverage, paid time off, employee assistance, participation in a 401k program with company match, and additional voluntary or legally required benefits.
#LI-North America
We are currently seeking a ITSS-Adobe AEM DAM Architect to join our team in Louisville, Kentucky (US-KY), United States (US).
Job Description:
We are seeking an experienced Adobe Experience Platform (AXP) Architect to lead the design, implementation, and optimization of Adobe Experience Cloud solutions, including Real-Time Customer Data Platform (RT-CDP), Adobe Journey Optimizer (AJO), and Customer Journey Analytics (CJA). The ideal candidate will have deep technical expertise in Adobe's Experience Platform ecosystem and a strong understanding of data architecture, customer journey orchestration, and analytics integration. Candidate must be currently hands on with development responsibilities.
As an AXP Architect, you will collaborate with cross-functional teams, including marketing, analytics, and IT, to design scalable solutions that deliver personalized, data-driven customer experiences.
Key Responsibilities:
- Solution Architecture & Design:
- Design and architect end-to-end Adobe Experience Platform solutions integrating RT-CDP, AJO, and CJA with external systems and marketing technologies.
- Platform Implementation:
- Lead the implementation and configuration of RT-CDP for data ingestion, identity resolution, audience segmentation, and activation.
- Journey Orchestration:
- Architect and guide the deployment of Adobe Journey Optimizer to create real-time, personalized, omnichannel customer experiences.
- Data & Analytics:
- Work with Customer Journey Analytics (CJA) to design robust data models, define KPIs, and integrate customer data to enable actionable insights.
- Integration & Data Flow:
- Define and oversee integrations between Adobe Experience Platform and third-party systems (CRM, CMS, DMP, and API services).
- Technical Leadership:
- Serve as the subject matter expert for AXP technologies, providing guidance to developers, analysts, and business teams.
- Governance & Best Practices:
- Establish architectural standards, data governance practices, and ensure compliance with privacy regulations (GDPR, CCPA, etc.).
- Collaboration:
- Partner with marketing, data, and engineering teams to ensure seamless execution of digital experience strategies.
- Performance Optimization:
- Monitor system performance and recommend enhancements to optimize data flow, processing speed, and scalability.
- Bachelor's degree in Computer Science, Information Systems, or related field (Master's preferred).
- Experience with Adobe Experience Platform (AXP):
- Minimum 8 years of experience designing and implementing solutions within the Adobe Experience Cloud ecosystem.
- Adobe Real-Time Customer Data Platform (RT-CDP):
- Minimum 3–5 years of hands-on experience in data ingestion, schema design, identity graph configuration, segmentation, and activation workflows.
- Adobe Journey Optimizer (AJO):
- Minimum 2–4 years of experience designing and implementing real-time, cross-channel customer journeys, including triggers, decisioning, and personalization.
- Customer Journey Analytics (CJA):
- Minimum 2–3 years of experience configuring data views, building metrics/dimensions, and creating insights dashboards in CJA.
- Adobe Launch / Adobe Tags & Integration Knowledge:
- Minimum 2–3 years of experience with Adobe Launch (Tags) or other tag management systems to enable AXP data collection and activation.
- Data Management & Integration:
- Minimum 4 years of experience with data modeling, APIs, and integrating marketing data sources (CRM, web, mobile, offline).
- Cloud Platforms (Preferred):
- Minimum 2 years of experience working with cloud platforms like AWS, Azure, or GCP for data processing and integration with AEP.
- Programming/Scripting Skills:
- Proficiency in JavaScript, SQL, or Python for data transformation and integration (minimum 3 years).
- Preferred Qualifications:
- Adobe Certified Expert (ACE) or Adobe Certified Professional (ACP) in AEP, RT-CDP, or AJO.
- Experience with Adobe Target, Adobe Analytics, or Adobe Campaign integration with AEP.
- Knowledge of data privacy, consent management, and customer identity resolution frameworks.
- Experience leading enterprise-level digital transformation initiatives leveraging Adobe Experience Cloud.
- Exposure to customer data pipelines, event streaming, and real-time APIs.
- Strong analytical and problem-solving skills.
- Excellent communication and presentation abilities to work effectively with both technical and non-technical stakeholders.
- Proven leadership in cross-functional and matrixed environments.
NTT DATA is a $30 billion trusted global innovator of business and technology services. We serve 75% of the Fortune Global 100 and are committed to helping clients innovate, optimize and transform for long term success. As a Global Top Employer, we have diverse experts in more than 50 countries and a robust partner ecosystem of established and start-up companies. Our services include business and technology consulting, data and artificial intelligence, industry solutions, as well as the development, implementation and management of applications, infrastructure and connectivity. We are one of the leading providers of digital and AI infrastructure in the world. NTT DATA is a part of NTT Group, which invests over $3.6 billion each year in R&D to help organizations and society move confidently and sustainably into the digital future. Visit us at us.nttdata.com
NTT DATA endeavors to make https://us.nttdata.com accessible to any and all users. If you would like to contact us regarding the accessibility of our website or need assistance completing the application process, please contact us at https://us.nttdata.com/en/contact-us. This contact information is for accommodation requests only and cannot be used to inquire about the status of applications. NTT DATA is an equal opportunity employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status. For our EEO Policy Statement, please click here. If you'd like more information on your EEO rights under the law, please click here.
For Pay Transparency information, please click here.
Where required by law, NTT DATA provides a reasonable range of compensation for specific roles. The starting hourly range for this remote role is ($72.00/hour). This range reflects the minimum and maximum target compensation for the position across all US locations. Actual compensation will depend on several factors, including the candidate's actual work location, relevant experience, technical skills, and other qualifications. This position may also be eligible for incentive compensation based on individual and/or company performance.
This position is eligible for company benefits that will depend on the nature of the role offered. Company benefits may include medical, dental, and vision insurance, flexible spending or health savings account, life, and AD&D insurance, short-and long-term disability coverage, paid time off, employee assistance, participation in a 401k program with company match, and additional voluntary or legally required benefits.
#LI-North America
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