What are the responsibilities and job description for the Senior Sales Engineer position at NTG?
Description
Position Summary
The Sales Engineer acts as the definitive technical bridge between our sales operations and our customers, translating complex business requirements into actionable enterprise IT solutions. Based out of our Tampa, FL HQ, this role primarily focuses on driving growth within our commercial segment while maintaining a foundational understanding of our federal offerings. By leveraging a wide breadth of IT knowledge—spanning on-premises, hybrid, and multi-cloud architectures —the Sales Engineer provides direct pre-sales support, leads technical presentations, and partners with Account Managers to successfully close deals.
Essential Duties And Responsibilities
The responsibilities of the Sales Engineer span multiple technological domains to support the sales cycle.
Specific Responsibilities And Duties
Technical Pre-Sales Support
Partner directly with Account Managers during customer meetings to provide high-level technical expertise, establish technical credibility, and overcome complex technical objections to close deals.
Solution Architecture & Design
Design comprehensive managed services and enterprise solutions utilizing our core technology stack, including Microsoft 365 ecosystems, Azure, and Google Cloud Platform (GCP).
Security & Network Advising
Guide customers through secure architectures by leveraging a deep understanding of cybersecurity best practices and complex networking design.
Customer Advocacy & Communication
Translate complex engineering concepts into compelling business value for commercial clients, ensuring proposed architectures align with their strategic business objectives.
Cross-Functional Collaboration
Act as the liaison between the sales team and the implementation engineering team, ensuring that proposed solutions are technically viable and transition smoothly from the sales cycle to operational execution.
Federal & Commercial Alignment
While focused predominantly on commercial accounts, maintain a working understanding of regulated environments to identify cross-selling opportunities, including environments designed to process Controlled Unclassified Information (CUI).
Minimum Qualifications (Knowledge, Skills, And Abilities)
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this position. Reasonable accommodation may be made to enable individuals with disabilities to perform these functions.
While performing the duties of this position, the employee is regularly required to talk or hear. The employee frequently is required to use hands or fingers, handle or feel objects, tools, or controls. The employee is occasionally required to stand, walk, sit, and reach with hands and arms. The employee must occasionally lift and/or move up to 25 pounds. Specific vision abilities required by this position include close vision, distance vision, and the ability to adjust focus. The noise level in the work environment is usually low to moderate.
Travel
Up to 30%
Shift
This job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice. Employees will be required to follow any other job-related instructions and to perform any other job-related duties requested by any person authorized to give instructions or assignments. This document does not create an employment contract, implied or otherwise, other than an “at will” relationship.
Compensation is based on the candidate's experience, skills, and qualifications. This position may provide opportunities for commission-based earnings; however, commission is not guaranteed and is subject to company policies and performance-based criteria.
Position Summary
The Sales Engineer acts as the definitive technical bridge between our sales operations and our customers, translating complex business requirements into actionable enterprise IT solutions. Based out of our Tampa, FL HQ, this role primarily focuses on driving growth within our commercial segment while maintaining a foundational understanding of our federal offerings. By leveraging a wide breadth of IT knowledge—spanning on-premises, hybrid, and multi-cloud architectures —the Sales Engineer provides direct pre-sales support, leads technical presentations, and partners with Account Managers to successfully close deals.
Essential Duties And Responsibilities
The responsibilities of the Sales Engineer span multiple technological domains to support the sales cycle.
Specific Responsibilities And Duties
Technical Pre-Sales Support
Partner directly with Account Managers during customer meetings to provide high-level technical expertise, establish technical credibility, and overcome complex technical objections to close deals.
Solution Architecture & Design
Design comprehensive managed services and enterprise solutions utilizing our core technology stack, including Microsoft 365 ecosystems, Azure, and Google Cloud Platform (GCP).
Security & Network Advising
Guide customers through secure architectures by leveraging a deep understanding of cybersecurity best practices and complex networking design.
Customer Advocacy & Communication
Translate complex engineering concepts into compelling business value for commercial clients, ensuring proposed architectures align with their strategic business objectives.
Cross-Functional Collaboration
Act as the liaison between the sales team and the implementation engineering team, ensuring that proposed solutions are technically viable and transition smoothly from the sales cycle to operational execution.
Federal & Commercial Alignment
While focused predominantly on commercial accounts, maintain a working understanding of regulated environments to identify cross-selling opportunities, including environments designed to process Controlled Unclassified Information (CUI).
Minimum Qualifications (Knowledge, Skills, And Abilities)
- Eight (8) or more years of experience in sales engineering, solutions architecture, or enterprise technology consulting, with a proven ability to design and present complex technology solutions, support pre-sales engagements, and align technical architectures with customer business objectives.
- A broad, theoretical and practical understanding of enterprise systems.
- Comprehensive knowledge of multi-cloud architectures, specifically integrating Microsoft Azure and Google Cloud Platform (GCP).
- Strong proficiency in networks, including an understanding of complex networking topologies.
- Solid foundational understanding of cybersecurity principles, enterprise security tools (such as Microsoft Sentinel and Defender), and identity and access management strategies.
- Proven track record in a pre-sales, sales engineering, or highly customer-facing technical role.
- Exceptional communication and presentation skills, specifically the ability to navigate the dynamic, often chaotic nature of the sales cycle.
- Familiarity with enterprise virtualization platforms, including Microsoft Hyper-V and VMware.
- Conceptual understanding of emerging technologies, such as Artificial Intelligence in IT operations (AIOps), to articulate future value to potential clients.
- Industry-recognized certifications to serve as strong indicators of advanced capability.
- Preferred credentials include technical or architectural certifications within the Microsoft Azure or Google Cloud Platform (GCP) ecosystems.
- A professional background or familiarity with the Defense Industrial Base (DIB) to assist with federal cross-over opportunities.
- Customer-Facing Leadership: The ability to command a room, guide technical conversations with executive stakeholders, and build trust with prospective customers.
- Solution Design: Exceptional architectural vision, demonstrating the ability to conceptualize scalable multi-cloud environments that align with long-term business strategy.
- Agility & Adaptability: The capacity to thrive in a fluid sales environment, rapidly analyzing customer requirements and pivoting technical proposals on the fly.
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this position. Reasonable accommodation may be made to enable individuals with disabilities to perform these functions.
While performing the duties of this position, the employee is regularly required to talk or hear. The employee frequently is required to use hands or fingers, handle or feel objects, tools, or controls. The employee is occasionally required to stand, walk, sit, and reach with hands and arms. The employee must occasionally lift and/or move up to 25 pounds. Specific vision abilities required by this position include close vision, distance vision, and the ability to adjust focus. The noise level in the work environment is usually low to moderate.
Travel
Up to 30%
Shift
- Hours and shift determined by location.
This job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice. Employees will be required to follow any other job-related instructions and to perform any other job-related duties requested by any person authorized to give instructions or assignments. This document does not create an employment contract, implied or otherwise, other than an “at will” relationship.
Compensation is based on the candidate's experience, skills, and qualifications. This position may provide opportunities for commission-based earnings; however, commission is not guaranteed and is subject to company policies and performance-based criteria.