Office manager heating and air conditioning

Position Overview:
We are seeking a motivated and organized Office Manager to join our growing heating and air conditioning company. This role is essential to keeping daily operations running smoothly, supporting both our team and our customers. The ideal candidate is detail-oriented, tech-savvy, and excels at communication and customer service.

Key Responsibilities:

• Manage daily office operations and administrative tasks
• Schedule and dispatch technicians using Payzer software
• Handle bookkeeping duties, including accounts payable and accounts receivable
• Process invoices, payments, and maintain accurate financial records
• Answer phone calls, respond to emails, and assist customers with inquiries
• Provide excellent customer service and maintain strong client relationships
• Coordinate with field technicians to ensure efficient workflow
• Maintain organized filing systems (digital and physical)
• Assist with payroll, reporting, and general office support as needed

Qualifications:

• Experience with Payzer or similar dispatching/accounting software preferred
• Strong computer skills (Microsoft Office, email, data entry, etc.)
• Excellent communication and interpersonal skills
• Ability to handle customer interactions professionally and effectively
• Strong organizational and multitasking abilities
• Quick learner with the ability to adapt to new systems and processes
• High attention to detail and accuracy
• Reliable, punctual, and self-motivated

Preferred Skills 

• Previous experience in HVAC, construction, or service-based industry
• Knowledge of basic accounting principles
• Experience with customer relationship management (CRM) systems
• Problem-solving mindset and ability to work independently

What We Offer:

• Stable, full-time position with consistent weekday hours
• Supportive team environment
• Opportunities for growth and advancement
• Competitive pay based on experience