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HOT END PROCESS IMPROVER

NSG/Pilkington
Laurinburg, NC Full Time
POSTED ON 9/26/2025
AVAILABLE BEFORE 11/3/2025

Job Details


Job Title: Hot End Process Improver

Job Category: Manufacturing

Requisition Number: HOTEN003558

Full-Time

On-site

Location: 13121 South Rocky Ford Road, Laurinburg, NC 28352

Description

Assist in setting the direction for manufacturing operations as well as producing products to meet production scheduling and customer requirements. Meeting these requirements while ensuring product quality, scheduling, operational, and cost targets are achieved along with that of meeting plant safety/housekeeping goals. Responsible to complete improvement projects in areas assigned as well as assist other Hot End Process Improvers with their projects and improvements as directed. Directly reports to Hot End Manager. Monitor energy usage in assigned area and identify opportunities to reduce energy consumption where identified. Using process characterization, create Processes of Record (POR) for processes within your area and ensure that the supervisors understand them and can effectively implement them. Identify opportunities to implement solutions to reduce waste using lean management tools to reduce costs, improve the working environment and promote safe working areas. Monitor trends of variables in your area to ensure optimum operations using process capability and Interface with the maintenance team to ensure the proper preventative work is being done to maintain area equipment as well as identify improvements to help minimize downtime. Create and maintain PFMEA and reaction plans for critical variables in your area to help guide improvement, minimize the risk of unplanned process interruption, and assist the shift teams in following proper reaction protocols. Assist in creating appropriate training tools for supervisors and shift crews. Establish and maintain relationships with the appropriate R D and technology resources to aid in troubleshooting process issues as needed. Ensure processes are in line with knowledge base best practices and MST published by manufacturing excellence as much as possible. Establish and track appropriate KPIs to establish the performance of the area and use continuous improvement methodologies to work towards improving results. Ensure targets and daily operational plans are well communicated to shift personnel and all stakeholders to ensure consistent operational performance. Track equipment performance, using data to determine priorities for improvements. Ensure all material ordering is done per appropriate procedures. Procure materials and services as necessary to complete improvement initiatives. Elevate improvement ideas for consideration of capital spending where appropriate. Review procedures at the appropriate frequency to ensure they are still necessary and consistent with current practices. Periodically present project updates to plant personnel or in department update meetings. Perform inventories as needed and/or create systems to ensure appropriate inventories of process materials/supplies are available when needed. Utilize plant manning resources (cover, utility, temps) as appropriate to accomplish tasks in line with expectations. The above statements are intended to describe the general nature and level of the work being performed by people assigned to this job. They are not intended to be an exhaustive list of all responsibilities, duties, and skills required of personnel so classified. Adherence to NSG/Pilkington Standards of Business Conduct and its Values and Principles. Monitor and improve process capability to ensure product conforms to customer requirements. Perform root cause analysis and implement countermeasures for external customer issues as required. Create and maintain metrology routines for critical measurement systems. Track area incidents and develop corrective actions as needed. Identify, monitor, and control waste and implement recycling initiatives. Participate in identifying, reviewing, and minimizing environmental aspects and impacts. Complete environmental training as required. Complete required audits at the prescribed frequency. These may include Key Safe Behavior audits, Safety Walk and Talk, or similar.


QUALIFICATIONS REQUIRED

  • Bachelor’s degree in Engineering or a related field OR five (5) years of experience with machine maintenance, engineering, or manufacturing project experience.
  • Must have experience with MS Excel, Word, and PowerPoint; and drafting reports, presentations, policies, procedures, and specifications.

We offer an excellent compensation and benefits package, which includes 401k, medical, dental, vision, life insurance, company paid holidays, paid vacations, and education assistance.


The Salary Range posted represents Pilkington North America’s good faith and reasonable estimate of the possible compensation at the time of the posting. Individual pay will vary based on demonstrated job related skills, knowledge, experience, education, etc.


NSG Group/Pilkington is an equal opportunity employer; M/F/D/V encouraged to apply. Qualified candidates will receive consideration without regard to age, race, color, religion, gender, sexual orientation, disability, or national origin. Applicants have the option to confidentially self-identify or not self-identify when applying.

Experience

Required
  • Must have experience with MS Excel, Word, and PowerPoint; and drafting reports, presentations, policies, procedures, and specifications.
  • 5 year(s): Bachelor’s degree in Engineering or a related field OR five (5) years of experience with machine maintenance, engineering, or manufacturing project experience.

Education

Required
  • Bachelors or better in Engineering or related field
Preferred
  • Bachelors or better

Equal Opportunity Employer
This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.

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