Immigration Specialist

About Nscale

Nscale is a global hyperscaler engineered for AI infrastructure and the engine for superintelligence. Our ability to build and scale exceptional teams globally depends on creating a seamless, supportive experience for every employee we hire and relocate. Immigration is not just a process — it’s a pivotal life moment.

The Role

We’re looking for an experienced in-house Immigration Specialist with strong US and/or global immigration expertise to support our growing global workforce. This role is deeply people-focused and operationally rigorous, delivering a high-quality, human-centered immigration experience in partnership with external legal counsel.

This fixed-term role offers the opportunity to help shape and scale a global immigration program in a fast-moving, high-growth environment, with exposure to complex cross-border challenges.

Why Join Nscale?

You’ll join a collaborative, high-impact team where your work directly supports employees at pivotal moments in their careers and lives, while enabling Nscale’s rapid global expansion.

At Nscale, we hold ourselves to high standards while keeping people at the center of how we operate. If you’re passionate about delivering compliant, compassionate, and scalable immigration support, we’d love to hear from you.

The Impact You’ll Have

You will be a trusted partner to employees, candidates, and managers during key transitions, including new hires, relocations, visa renewals, and sponsorship processes.

You will ensure compliance and operational excellence while delivering a seamless and supportive experience. Your work will directly enable Nscale to attract and retain global talent responsibly, ethically, and efficiently.

What You’ll Be Responsible For

Delivering An Exceptional Employee Experience

• Act as the primary point of contact for immigration-related queries, providing clear, timely, and empathetic guidance
• Support employees and candidates through complex and often sensitive processes with professionalism and care
• Ensure individuals understand timelines, requirements, and next steps to reduce uncertainty
• Manage difficult or high-stakes conversations with composure and compassion
  
  

Owning Immigration Operations with Excellence

• Take end-to-end ownership of day-to-day case management across the US and/or international jurisdictions
• Provide guidance on complex immigration matters in partnership with external legal counsel
• Maintain accurate reporting and ensure compliance obligations are met
• Proactively identify risks and implement solutions
• Manage relationships with outside counsel and ensure service levels are met
  
  

Building Scalable, Human-Centered Processes

• Identify opportunities to improve immigration processes and enhance employee experience
• Document workflows and build tracking systems to drive transparency and accountability
• Use data, reporting, and feedback to improve program effectiveness
• Ensure external partners meet expected service standards
  
  

Partnering Across the Business

• Collaborate with People, Talent Acquisition, Legal, and business leaders
• Provide practical, easy-to-understand guidance on complex immigration regulations
• Support stakeholders across a fast-paced, global organization
• Contribute to shaping and scaling Nscale’s global immigration program
  
  

Who You Are

You genuinely care about people and understand the stress and uncertainty that can accompany immigration processes. You combine empathy with precision, ensuring compliance without losing sight of the human experience.

You are proactive, organized, and calm under pressure. You thrive both independently and collaboratively in fast-paced, high-growth environments.

What You’ll Bring

• BA/BS degree in a related field
• 3 years of US and/or international immigration experience (in-house or service provider)
• Strong knowledge of US and/or global immigration frameworks
• Experience managing cases in partnership with external legal counsel
• Excellent written and verbal communication skills
• Strong organizational skills with the ability to manage multiple cases and deadlines
• High attention to detail and sound judgment
• Ability to handle sensitive situations with discretion and professionalism
• A solutions-focused mindset with strong accountability
  
  

Nice to Have

• Experience supporting immigration in a high-growth or scaling environment
• Exposure to data center, infrastructure, or technical workforce populations
• Experience building or refining in-house immigration processes
• Strong data reporting and program metrics experience
• Proven ability to improve employee-facing processes and service delivery
• Creative problem-solving skills and comfort handling complex situations
  
  

The range below reflects the base salary for the position. Actual compensation may vary based on job-related factors such as skill set, experience, education, and location. In addition to base salary, this role may be eligible for bonus, equity, and/or commission programs. Nscale may offer a competitive benefits package including medical, dental, vision, flexible paid time off, parental leave, and retirement plan participation.

Salary Range: $75,000 USD - $110,000 USD

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