What are the responsibilities and job description for the General Manager position at NS IT Solutions?
Job Description
Job Title: General Manager
Department: Operations
Location: Richmond, IL (On-site)
Skills
Strong financial literacy, including AP/AR oversight, costing, and credit evaluation
HR functions including hiring, onboarding, and employee relations
Manufacturing, operations, finance, or business administration
Microsoft Office and business/ERP systems
Position Details
Experience Level: Mid-senior
Experience Required: 8 Years
Education Level: Bachelor's degree
Job Function: Finance
Industry: Mechanical or Industrial Engineering
Schedule
Monday-Thursday: 7:00 AM - 4:00 PM
Friday: 7:30 AM - 11:30 PM
Job Summary
The General Manager is responsible for leading all administrative, operational, and human resources functions across the organization. This role provides strategic oversight of internal departments, ensures the accuracy and integrity of operational processes, and supports employees, vendors, and customers through efficient and responsive management. Reports to Dielectric Executive Management on the health of the EMS organization.
The ideal candidate is a hands-on leader with strong business acumen, exceptional organizational skills, and the ability to make informed decisions in a fast-paced manufacturing environment.
Key Responsibilities
General Management
Establish man and machine rates for new year costing
Maintain operational software systems
Resolve customer and vendor account discrepancies by following RMA process
Manage insurance coverage and documentation for company vehicles
Maintain current registrations and insurance cards
Provide leadership and direction to all internal departments
Serve as ISO Internal Auditor and participate in Management Review
Prepare and maintain business forms, licenses, and company records
Support audits and maintain regulatory compliance
Manage utility and service contracts
Participate in customer and vendor meetings
Serve as primary EMS representative
Review building maintenance needs and vendor proposals
Vendor Management
Oversee company credit card activity, expenses, and reconciliations
Provide credit references as needed
Approve vendor invoices and ensure process accuracy and traceability
Approve purchase requests outside of material
Customer Management
Evaluate customer credit limits and approve or deny payment terms
Manage payment terms
Monitor Accounts Receivable for delinquency resolution
Monitor fluctuations in Sales by Customer and root cause of declines/inclines
Communicate with outside Sales regarding customer fluctuations
Staff Management
Maintain positive environment through edification and positive remediation
Establish profit margin goals for Estimating Team
Oversee and manage Estimating Team with corresponding metrics and reporting
Lead full-cycle AP, AR, Purchasing, and Logistics processes
Support employees with health insurance-related issues
Maintain employee beneficiary records
Ensure accurate employee information and payroll data
Lead new hire onboarding and general HR functions
Negotiate compensation packages and maintain job descriptions
Coordinate staffing needs with agencies
Submit required new-hire reporting
Assist with bonus programs, commission schedules, and compensation reviews
Approve medical and safety-related reimbursements
Oversee required employee training
Participate in corrective action, remediation, and terminations
Interview candidates for all roles
Approve vacation requests and support staffing balance
Qualifications
7 years of leadership experience in manufacturing, operations, finance, or business administration
Strong financial literacy, including AP/AR oversight, costing, and credit evaluation
Experience managing HR functions including hiring, onboarding, and employee relations
Demonstrated ability to maintain confidentiality and professionalism
Strong communication, analytical, and decision-making skills
Proficient in Microsoft Office and business/ERP systems
Work Environment
Primary office environment with frequent interaction on the manufacturing floor
Exposure to noise, equipment, and temperature variations when on the shop floor
Requires sitting, standing, and light lifting of files, office materials, and documentation
Compensation & Benefits
Competitive salary based on experience
Comprehensive benefits including:
Profit sharing
100% company-paid 401(k) match
100% company-paid health/vision/dental
Regular bonuses
And more
Regards
Vinod Pandey |
Talent acquisition specialist
Email:
NS IT Solutions | Old Bridge, NJ
Your Partner in Talent Delivery and Business Growth