Assistant Warehouse Operations Manager

A Day in the Life

The Assistant DC Manager will be an extension of the DC Manager and have a focus on the performance of the shift, at a high level, while supporting the Supervisors and never losing sight of labor planning, LEAN/Continuous Improvement, and team performance. As a rapidly growing company, innovation is critical to NRI as we strive to continue to be a leader in the fast-paced changes of our industry.

The Following Flexible Schedule Is Available For This Role

Monday - Friday 10AM - 6:30PM OR 11AM 7:30PM

Starting Pay

$75,000 - $95,000

Location:

2325 Newlins Road, Easton PA 18045

All About You

The Perfect Fit:

• Excellent technical capabilities, inclusive of tier one WMS experience.
• Proficiency in MS Office Applications
• The ability to be flexible and adapt to changing priorities (i.e., ability to adjust work schedule due to business needs.)
• The ability to bring cross-functional teams together to collaborate on projects.
• Excellent people and personal skills
  
  

The Must Haves

• A solutions focused approach to everything you do.
• A Bachelor’s degree in Business, Logistics or related field and/or 5 years of relevant work experience.
• Ability to work under pressure
• Background in apparel and/or footwear in a pick and pack environment, preferred but not required
• Experience in continuous improvement tools/methodologies to drive customer fulfillment, quality, efficiency and safety.
• Lives in accordance to and can make decisions based on our company values (visit http://www.nri-distribution.com to look them up).
• Ability to collaborate, interact, communication at all levels of organization and team building.
• Acts as the liaison between the clients and NRI operations by communicating and monitoring client priorities and escalations
• Manages client relationships by effectively handling all client interactions, including higher level troubleshooting issues and collaborating with other departments
  
  

Things You Will be Doing

• Accountable for the overall performance of their assigned facilities/shifts, as defined by key performance indicators.
• Maintains a perspective on the operational goals and demands of the business and prioritizes workloads with an understanding of this information.
• Plans and communicates production goals and expectations to Supervisors.
• Makes required staffing, process, and facility changes or alterations in order to increase organizational efficiencies and meet client goals.
• Works with the People Experience Team regarding staffing levels, performance management and related plans and communications.
• Provides regular production reports, actual and forecasted, and maintains information on revenues and fees, space, throughput, shift allocation and labor.

• Provides guidance to the Client Services, Shipping, Receiving, Returns Supervisor and Order Fulfillment, VAS Supervisor.
• Trains, develops and mentors and promotes accountability for all Supervisors.
• Sets expectations and facilitates resolutions of any gaps.
• Participates in performance review process and approves any wage increases.
• Provides final approval for hourly wage increase based on Supervisor’s recommendation.
• Plans, coordinates, and authorizes all annual vacations for Supervisors, ensuring proper coverage.
• Maintains a safe work environment for their facilities.
• Participates in the hazard assessment process.
• Participates in facility inspections
• Works with Supervisor(s) on tool box talks.
• Participates in accident investigations.
• Actively involved in resolution of any safety deficiencies identified via the above processes.
  

Perks

• Staff purchase program – wear the brands you love!
• Staff benefits plan – chose the benefits that are right for you!
• Flexible and fun work environment – work hard and play hard!
• Internal opportunities – we believe in growing our own!
  
  

NRI is an equal opportunity employer and does not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or other legally protected status.