Human Resources Generalist

Position Description

The HR Generalist is a pivotal role, supporting one or more business divisions. The successful Generalist will gain a deep understanding of the operations of the division(s) they support and build close working relationships with the employees and leadership. This position plays a pivotal role in the effectiveness of the division(s) and can impact the ability to meet divisional and corporate objectives. This role is required to have broad knowledge of HR best practices, and is relied on for support of company initiatives, responding to employee inquiries and concerns, participating in and supporting employee relations matters, and serving to clarify and uphold company policies and practices.

Responsibilities:

· Work closely with the HR Business Partner to support divisional objectives, project timelines, as well as medium and long-term goals. Build positive, trusting relationships with the operations teams through responsiveness and accuracy.

· Manage the Human Resources Information System (HRIS) to ensure accurate and up-to-date employee data, overseeing all stages of the employee lifecycle, including onboarding, transfers, promotions, and offboarding.

· Conduct impartial investigations into employee relations issues, such as workplace conflicts, policy violations, and provide clear documentation of findings and recommendations for resolution.

· Administer all aspects of employee leaves of absence, including FMLA, ADA, and state-specific leave programs, ensuring compliance with all federal and state regulations while providing compassionate support to employees.

· Document employee performance issues and corrective actions accurately and confidentially, ensuring compliance with company policy and supporting fair and consistent outcomes.

· Assign, track, and report on employee learning and development initiatives, including both compliance and professional development courses, to ensure timely completion and a high rate of engagement.

· Conduct regular data audits to ensure accuracy and integrity across HR systems, generating and distributing reports on key HR metrics to support data-driven decision-making.

· Fulfill other duties and responsibilities as assigned, contributing to the overall success and adaptability of the team.

Requirements:

In general, the HR Generalist must be able to operate with discretion, urgency, and a commitment to confidentiality.

· Communication: Strong communication skills are a requirement for the HR Generalist, as the role requires frequent interaction with many levels of the company. The ability to listen and understand the concerns expressed by leadership and employees is essential.

· Problem solving: The ability to collaborate to identify root causes, find creative solutions to problems, and understand the implications (and unintended consequences) of various decisions.

· Process improvement: An eye towards continuous evaluation of processes to achieve maximum efficiency in HR-related tasks.

· Additional requirements: Functional MS Office skills, primarily Word and Excel; ability to work in a fast-paced environment; comfortable with frequently changing priorities and focus.

Education/Experience:

· Associates degree required or HR Certification required.

· A minimum of 2 years’ HR experience in a related industry.

· Strong background in providing tactical and administrative tasks related to talent planning, organizational support, workforce planning, training, employee relations, and talent acquisition.

· Demonstrated ability to build collaborative relationships with employees at all levels of the organization (corporate and non-corporate environments).

• Excellent written and oral communication skills.

Work Environment/Physical Demands:

• Able to stand, walk, and bend for short periods of time in an office environment.
• Ability to sit at a desk and perform computer-based work for extended periods of time.
• Ability to communicate via phone and in-person.
• Ability to lift up to 10 pounds.
• The noise level for this job is usually low. While performing the duties of this job, the employee is regularly required to talk or hear. The employee is frequently required to use hands to finger, handle or feel, and reach with hands and arms. Specific vision abilities required by this job include close vision and distance vision.

IMPORTANT NOTE: This job description should not be interpreted as the exclusive responsibilities of the position. Employees will follow any other instructions and perform any other related duties, as may be required by their Manager.

NPSG Global is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.