What are the responsibilities and job description for the Front Desk Medical Receptionist position at NPAworldwide?
Job Description
A confidential, high-volume medical practice in the Buffalo area is seeking a reliable and professional Front Desk Medical Receptionist. This role supports patient check-in, check-out, scheduling, and administrative workflow in a fast-paced clinical environment. The ideal candidate is detail-oriented, organized, and able to maintain a positive attitude while managing multiple responsibilities.
Position Summary
The Front Desk Medical Receptionist serves as the first point of contact for patients and plays an essential role in delivering a smooth and efficient patient experience. Responsibilities include greeting patients, verifying information, scheduling appointments, collecting payments, and supporting clinical and administrative staff.
Key Responsibilities
Salary Min : $ 18
Salary Max : $ 26
Currency Type : USD
A confidential, high-volume medical practice in the Buffalo area is seeking a reliable and professional Front Desk Medical Receptionist. This role supports patient check-in, check-out, scheduling, and administrative workflow in a fast-paced clinical environment. The ideal candidate is detail-oriented, organized, and able to maintain a positive attitude while managing multiple responsibilities.
Position Summary
The Front Desk Medical Receptionist serves as the first point of contact for patients and plays an essential role in delivering a smooth and efficient patient experience. Responsibilities include greeting patients, verifying information, scheduling appointments, collecting payments, and supporting clinical and administrative staff.
Key Responsibilities
- Greet and check in patients with professionalism and courtesy
- Update patient demographics, insurance information, and pharmacy details in the EMR
- Collect co-pays and process payments accurately
- Answer incoming calls, route messages, and address patient questions
- Scan, upload, file, and organize patient charts and documents
- Review and route documents within the EMR system
- Assist with check-in, check-out, and kiosk support as needed
- Schedule patient appointments as directed
- High School diploma or equivalent
- MediClear or equivalent HIPAA certification (required)
- EMR experience (preferred but not mandatory)
- Strong multitasking and prioritization skills
- Excellent verbal and written communication abilities
- Proficient keyboarding and computer navigation skills
- Ability to maintain a positive, professional attitude in a busy environment
- Paid time off
- 401(k) retirement plan
- Consistent schedule
- Supportive work environment
Salary Min : $ 18
Salary Max : $ 26
Currency Type : USD
Salary : $18 - $26