What are the responsibilities and job description for the Enterprise Client Manager position at NPAworldwide?
Job Description
Enterprise Client Manager Syracuse, NY (Hybrid)
Empower Education. Drive Innovation. Lead with Purpose.
At our core, we believe that great technology can transform communities and that transformation starts with people who care deeply about making an impact. As an Enterprise Client Manager, youll play a vital role in helping K-12 schools, districts, and government organizations unlock their potential through technology.
You wont just manage accounts, youll become a trusted advisor, a strategic partner, and a champion for smarter, more connected learning environments across Central New York.
What Youll Do
Build and nurture long-term relationships with enterprise clients in the K-12, E-rate, and SLED (State, Local, Education)markets.
Guide leaders through technology adoption and digital transformation, ensuring seamless integration and measurable outcomes.
Collaborate on annual technology roadmapsaligned with instructional goals, compliance needs, and funding cycles (including E-rate).
Identify new opportunities to enhance student learning and organizational efficiency.
Advise clients on budgeting, E-rate maximization, and technology investment strategiesthat stretch every dollar further.
Oversee hardware and software lifecycle management, ensuring compliance and cost-effectiveness.
Lead quarterly business reviews and annual executive planning sessions to evaluate progress, ROI, and next-year strategies.
Develop and deliver persuasive proposals and presentations tailored to each clients unique mission and challenges.
Stay ahead of the curve on market trends, funding programs, and emerging technologies that impact the education and public sector.
Consistently meet or exceed sales goals through expert relationship management and consultative selling.
Attend meetings
What You Bring
Bachelors degree in Business, IT, or related field, or equivalent experience.
6 years of client management experience, ideally with a Managed Service Provider (MSP) or IT solutions firm.
Proven success managing K-12 or public-sector clientsand navigating E-rate funding.
A strong understanding of technology planning, compliance, and the operational needs of educational organizations.
Exceptional communication, relationship-building, and strategic-thinking skills.
Ability to juggle multiple clients and projects with precision and professionalism.
Proficiency in CRM tools and Microsoft Office Suite.
A results-driven mindset with a passion for delivering value to every client.
Why Youll Love Working Here
Youll join a collaborative, mission-driven teamwhere every voice matters and every contribution counts. Here, ownership isnt just a wordits a culture. When you succeed, the whole team succeeds.
Comprehensive Benefits Include
Employee Stock Ownership Plan (ESOP)
Health, Vision & Dental Insurance
401(k) with Employer Match
Flexible Schedules & Paid Time Off
Paid Holidays & Volunteer Time
Certification & Training Reimbursements
Travel and Cell Phone Reimbursements
HSA and Supplemental Insurance Options
Dog-Friendly Workplace
Salary Range: $140,000 $160,000 per year
Ready to make a difference in education and public service?
Apply today and help us empower the next generation through technology.
Qualifications
Bachelors degree in Business, IT, or related field, or equivalent experience.
6 years of client management experience, ideally with a Managed Service Provider (MSP) or IT solutions firm.
Proven success managing K-12 or public-sector clientsand navigating E-rate funding.
A strong understanding of technology planning, compliance, and the operational needs of educational organizations.
Exceptional communication, relationship-building, and strategic-thinking skills.
Ability to juggle multiple clients and projects with precision and professionalism.
Proficiency in CRM tools and Microsoft Office Suite.
A results-driven mindset with a passion for delivering value to every client.
Why Is This a Great Opportunity
Great culture. No cap on commissions
Salary Type : Annual Salary
Salary Min : $ 140000
Salary Max : $ 160000
Currency Type : USD
Enterprise Client Manager Syracuse, NY (Hybrid)
Empower Education. Drive Innovation. Lead with Purpose.
At our core, we believe that great technology can transform communities and that transformation starts with people who care deeply about making an impact. As an Enterprise Client Manager, youll play a vital role in helping K-12 schools, districts, and government organizations unlock their potential through technology.
You wont just manage accounts, youll become a trusted advisor, a strategic partner, and a champion for smarter, more connected learning environments across Central New York.
What Youll Do
Build and nurture long-term relationships with enterprise clients in the K-12, E-rate, and SLED (State, Local, Education)markets.
Guide leaders through technology adoption and digital transformation, ensuring seamless integration and measurable outcomes.
Collaborate on annual technology roadmapsaligned with instructional goals, compliance needs, and funding cycles (including E-rate).
Identify new opportunities to enhance student learning and organizational efficiency.
Advise clients on budgeting, E-rate maximization, and technology investment strategiesthat stretch every dollar further.
Oversee hardware and software lifecycle management, ensuring compliance and cost-effectiveness.
Lead quarterly business reviews and annual executive planning sessions to evaluate progress, ROI, and next-year strategies.
Develop and deliver persuasive proposals and presentations tailored to each clients unique mission and challenges.
Stay ahead of the curve on market trends, funding programs, and emerging technologies that impact the education and public sector.
Consistently meet or exceed sales goals through expert relationship management and consultative selling.
Attend meetings
What You Bring
Bachelors degree in Business, IT, or related field, or equivalent experience.
6 years of client management experience, ideally with a Managed Service Provider (MSP) or IT solutions firm.
Proven success managing K-12 or public-sector clientsand navigating E-rate funding.
A strong understanding of technology planning, compliance, and the operational needs of educational organizations.
Exceptional communication, relationship-building, and strategic-thinking skills.
Ability to juggle multiple clients and projects with precision and professionalism.
Proficiency in CRM tools and Microsoft Office Suite.
A results-driven mindset with a passion for delivering value to every client.
Why Youll Love Working Here
Youll join a collaborative, mission-driven teamwhere every voice matters and every contribution counts. Here, ownership isnt just a wordits a culture. When you succeed, the whole team succeeds.
Comprehensive Benefits Include
Employee Stock Ownership Plan (ESOP)
Health, Vision & Dental Insurance
401(k) with Employer Match
Flexible Schedules & Paid Time Off
Paid Holidays & Volunteer Time
Certification & Training Reimbursements
Travel and Cell Phone Reimbursements
HSA and Supplemental Insurance Options
Dog-Friendly Workplace
Salary Range: $140,000 $160,000 per year
Ready to make a difference in education and public service?
Apply today and help us empower the next generation through technology.
Qualifications
Bachelors degree in Business, IT, or related field, or equivalent experience.
6 years of client management experience, ideally with a Managed Service Provider (MSP) or IT solutions firm.
Proven success managing K-12 or public-sector clientsand navigating E-rate funding.
A strong understanding of technology planning, compliance, and the operational needs of educational organizations.
Exceptional communication, relationship-building, and strategic-thinking skills.
Ability to juggle multiple clients and projects with precision and professionalism.
Proficiency in CRM tools and Microsoft Office Suite.
A results-driven mindset with a passion for delivering value to every client.
Why Is This a Great Opportunity
Great culture. No cap on commissions
Salary Type : Annual Salary
Salary Min : $ 140000
Salary Max : $ 160000
Currency Type : USD
Salary : $140,000 - $160,000