Demo

Director of Information Governance

NPAworldwide
Syracuse, NY Full Time
POSTED ON 10/27/2026
AVAILABLE BEFORE 11/25/2026
Job Description

About the RoleA well-established professional services organization is seeking a Director of Information Governance to lead and enhance its information governance program. This position will oversee practices designed to protect and manage sensitive information while supporting compliance with privacy, confidentiality, records management, and information security requirements.

The Director will lead an information governance team, develop training and governance practices, coordinate records management across multiple locations, and partner closely with Information Technology and external vendors. The ideal candidate will have experience with data privacy, data protection, records management, and client information, with familiarity with the operational and risk environment of law firms or other professional services organizations preferred.

Key Responsibilities

  • Lead and support the information governance team through training, guidance, coaching, and day-to-day support.
  • Develop and deliver information governance training for attorneys, employees, and other stakeholders.
  • Coordinate the movement and management of physical records across multiple office locations.
  • Work with office and administrative personnel to maintain effective physical records processes.
  • Manage projects involving the onboarding and offboarding of client and attorney data.
  • Serve as a subject-matter expert and advanced user of information governance and document management systems.
  • Partner with Information Technology to troubleshoot user issues and identify effective solutions.
  • Manage and coordinate third-party vendors supporting physical records management.
  • Maintain and enhance information governance policies and practices to support privacy, confidentiality, records management, and information security requirements.
  • Travel among office locations as needed to support information governance and records management activities.

Qualifications

QualificationsEducation

  • Bachelors degree required.

Experience

  • Experience with information governance, records management, data privacy, data protection, or related compliance functions.
  • Experience managing or coordinating information governance activities across multiple locations.
  • Familiarity with the business operations and risk considerations of law firms or other professional services organizations preferred.
  • Experience working with client or other sensitive information preferred.

Technical Skills

  • Strong knowledge of document, records, and content management systems.
  • Experience working with information governance and records management technologies.
  • Ability to develop technical documentation and deliver presentations or training.
  • Strong analytical and problem-solving capabilities.

Certifications

  • Certified Records Manager (CRM) certification preferred.

Soft Skills

  • Strong organizational skills and attention to detail.
  • Ability to manage multiple priorities and quickly adjust to changing demands.
  • Excellent judgment and decision-making skills.
  • Ability to work independently and effectively under pressure.
  • Strong leadership and interpersonal skills.
  • Ability to provide guidance and support while leading by example.
  • Self-motivated, flexible, collaborative, creative, and results-oriented.
  • Strong written and verbal communication skills.

Why Is This a Great Opportunity

Why Join Us?

  • Opportunity to lead and influence an organization-wide information governance program.
  • Broad exposure to privacy, records management, data protection, and information security initiatives.
  • Opportunity to collaborate with technology, administrative, and professional teams across multiple locations.
  • Leadership role with the ability to make a meaningful impact on information management practices.
  • Long-term opportunity within an established professional services environment.

Salary Type : Annual Salary

Salary Min : $ 140000

Salary Max : $ 150000

Currency Type : USD

Salary : $140,000 - $150,000

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