Director of Information Governance

Bond, Schoeneck & King, PLLC, a law firm of 300 attorneys in more than 30 practice and industry groups, is accepting applications for a full-time Director of Information Governance to lead our Information Governance department from any of our office locations. Reporting to the Chief Information Officer, this position is a senior leader responsible for guiding and overseeing the Firm’s information governance strategy, including the development, implementation, and management of the policies, procedures, and systems that ensure the effective handling, protection, and compliance of information across the Firm.

The Director will enhance the Firm’s information governance program to comply with privacy, confidentiality, and information security laws and regulations, align it with Firm policies and objectives, and keep it in step with industry best practices. The ideal candidate will bring a deep understanding of legal and regulatory frameworks, a background in the data privacy and data protection issues facing law firms (with a focus on client data), exceptional leadership abilities, and a proactive approach to risk management and data security. A strong understanding of the business of law and the risks facing law and professional services firms, along with knowledge of the systems and technology that support the Firm’s practice, is highly valued.

Position Responsibilities:

Strategy, Policy & Risk

• Develop and maintain risk management policies relating to information governance
• Lead the assessment and review of new and existing Firm-approved records repositories
• Propose comprehensive solutions for complex information governance and related technology issues
• Advise Firm personnel at all levels on operational and compliance responsibilities across the lifecycle of client and administrative records
• Coordinate with the General Counsel’s Office on legal holds and file transfers to ensure compliance with Firm policies and applicable laws
• Establish metrics, monitor progress, and recommend changes that drive continuous improvement

Leadership & Training

• Lead, coach, and mentor the Information Governance team, providing training, motivation, and support for continual skill development
• Design and implement Firm-wide awareness and training programs for attorneys and staff in a variety of forums (1:1, administrative meetings, practice group meetings, partner meetings, etc.)
• Communicate information governance policies and procedures to Firm leadership, attorneys, and staff, particularly regarding file transfers for incoming and outgoing attorneys and staff

Operations & Matter Mobility

• Oversee and direct staff and attorneys on complex information governance projects, including matter mobility (file intakes and releases), file destructions, and data access requests
• Oversee the elimination of offsite paper records storage through the adoption of effective electronic recordkeeping practices
• Travel to all Firm offices to collaborate with office managers and administrative staff on physical records movement and disposition
• Manage and coordinate physical records with the Firm’s offsite storage vendors

Technology

• Serve as Firm Administrator for all data governance software, including iManage and iCompli
• Provide leadership and direction on the use of information governance technologies
• Partner with administrative department leads and legal practitioners to identify business requirements, and work with the IT Department to automate information governance processes
• Collaborate regularly with IT and third-party vendors to resolve issues involving the Firm’s electronic data repositories

Job Requirements:

• Bachelor’s degree required
• Certifications such as IGP, CIPP, CIP, or CRM preferred
• 10 years of experience in information governance, records management, or a related area in a highly sophisticated legal, professional services, consulting, or corporate environment
• 5 years of experience managing both people and operations
• Prior law firm experience preferred
• Broad knowledge of information management and protection laws, regulations, and best practices
• iManage administration experience and familiarity with unstructured digital records repositories and classification
• Strong technology and database skills; excellent Microsoft Office skills and the ability to analyze data using reporting tools

Desired Skills:

• Ability to articulate a vision for transformation efforts and a sense of mission
• Demonstrated experience developing and managing teams, and executing process improvements
• Excellent written, verbal, and presentation skills, with the ability to communicate at all levels of the organization
• Exceptional organizational and time-management skills; able to manage many priorities and reprioritize quickly without loss of detail
• Sound judgment and the ability to manage adversity and challenging situations
• Strong analytical and problem-solving skills with close attention to detail
• Excellent customer service and people skills; creative, collaborative, passionate, and results oriented

At Bond, exceptional work product and a collegial work environment are cornerstones of our success. We are committed to the communities in which we live and work. Bond has long recognized the value, both to its team and to our communities, of active participation in and support of charitable, governmental, professional, and community-based organizations. This position’s salary range is between $140,000 and $150,000, negotiable based on years of experience.

An offer of employment from Bond is contingent on:

• Completion of a satisfactory conflicts check
• Completion of a satisfactory background check
• Completion of a satisfactory reference check

Bond, Schoeneck & King PLLC provides all employees and applicants an equal employment opportunity in the manner required by law in all aspects of employment regardless of race, color, religion, creed, national origin, age, sex, sexual orientation, gender identity or expression, marital status, military status, disability, predisposing genetic characteristics, domestic violence victim status or any other status protected by local, state or federal law. We thank all applicants for their interest and will contact those candidates who are under consideration.