Chief of Staff

Chief of Staff | Nox Metals | Detroit, MI

American factories deserve a supply chain that moves as fast as they do. The next generation of American manufacturing is being built right now. Nox Metals is the supply chain behind it.

Nox Metals is a technology company in Detroit supplying aluminum plate, bar, and rounds to aerospace and defense manufacturers. We use software and automation to supply metal to American factories faster than the industry thought possible.

We need a Chief of Staff who operates as a force multiplier for the entire company. Not a strategist who writes memos. An operator who ships. The kind of person who takes ten things off your plate before you even ask, runs five workstreams at once, and somehow makes the whole company move faster. Nox Metals is an employer with real opportunity for long term career growth, this is a place to build a career, not just hold a job.

You will:

• Operate as a force multiplier across operations, hiring, customer experience, finance, and strategy
• Run projects end to end, the unglamorous ones, the urgent ones, and the ones nobody else has time for
• Take things off the founder's plate before they get asked
• Run internal operations, processes, dashboards, automations, and workflows that make the company faster
• Build and maintain reporting and dashboards across every function, sales, operations, supply chain, finance, hiring
• Manage priorities and keep things moving when ten things are happening at once
• Run customer-facing work where the founder cannot, talk to customers, solve problems, close loops
• Prepare materials for partners, customers, and the team, occasional support on investor materials, but the focus is internal
• Help run hiring, sourcing, scheduling, debriefs, and closing across every open role
• Run the operating cadence, weekly metrics, leadership syncs, all-hands, every meeting tighter than the last
• Bring ideas from your background that nobody on the team has thought of yet
• Always ask questions, never guess when something is unclear
• Look at every workflow and figure out how to make it better
• Work safely every shift and hold your teammates to the same standard
  
  

You should be:

• 3 to 5 years as an operator with a real shipping track record, in operations, ops at a startup, consulting with operating exposure, or comparable roles
• Super organized and relentlessly executing, you do not lose details and you do not miss commitments
• High agency, you handle big items alone and ask for help when needed
• Cracked with AI tools, modern software, and data, you live in the stack and use it to do the work of three people
• Sharp with numbers and not afraid to dig into financials, supplier data, customer data, or operational data and pull a real answer out
• Customer obsessed, you understand the company is judged by what customers experience, and you make sure they experience excellence
• A builder at heart, you would rather ship a working v1 today than ship a perfect v3 next month
• Comfortable in any meeting, with operators on the floor, with customers on a call, with engineers on a code review
• High attention to quality, every dashboard, every doc, every project
• Always thinking about how to make processes better, you do not accept "this is how we have always done it"
• A team player with a good attitude, you make the company better for everyone around you
• Someone who takes ownership, if it touches the founder's calendar, the company's plate, or a customer, it is your responsibility
• Precise under pressure and reliable
• Fast, not eventually fast, now fast
• Low ego, you walk the floor, you talk to operators, you do the unglamorous work because it needs to get done
• Committed to safety, you follow every protocol, wear your PPE, and never cut corners that put people at risk
• Always suggesting something new, you do not just execute, you improve
• Not afraid to work outside normal hours when America demands it
• Never says "that's not my job"
  
  

Nice to have:

• Operator background at an early-stage technology, manufacturing, defense, or industrial company
• Experience running ops, hiring, and customer-facing workstreams in parallel
• Background in consulting, banking, or operating roles where you owned real outcomes, not just decks
• Comfortable with internal tools, dashboards, and lightweight automation, even if you are not a full software engineer
• Comfortable using AI tools to work faster and smarter
  
  

This role is full time, in person in Detroit.