Mobile Product Operations Analyst

Mobile Product Operations Analyst

Duration: 12 Months possible extension

Tax Work Location: 6625 Excellence Way, Plano, TX, USA

Schedule: 5 days fully onsite

Interview process: 2 rounds, 1st round a team member, then 2nd with HM - possible on-site

Will ask some basic mathematical questions in interview to help provide if they some financial acumen

Top skills:

• Mobile Product Operations and Management
• Proficiency in MS Suite (Excel, PPT, Word, One Note) required
• Finance Acumen
• Basic knowledge of Project Management
• Go To Market (GTM) a plus

Additional information from HM

• Self-starter
• Highly organized
• No micro-management
• Financial acumen - have basic math type skills
• 15 accounts they manage as a team - products that are not phones
• Managing document's that contain information considered true source of data
• Managing Internal points of contact
• Efficiency in excel - no macros - w/w reports already created or basic excel skills
• 2 years' experience in operations support or project management
• Focused more on operations role vs data analysis
• Not a season Project manager role
• Join on calls with HM daily with internal, discuss promotional products , ROI talks , tasks that help launch products, ensure documents are up to date and accurate

Skills Required

• Proficiency in MS Suite (Excel, PPT, Word, One Note) required.
• Finance Acumen
• Basic knowledge of Project Management and GTM processes required
• Supply Chain knowledge.
• Sales and Marketing Acumen
• Knowledge of Product Management Required
• Knowledge of Mobile Industry Preferred
• Verbal and written communication skills, customer service and interpersonal skills.
• Basic ability to work independently and manage one’s time.
• Basic knowledge of principles and methods for showing, promoting, and selling products or services.
• Basic knowledge of principles and methods for identifying Program ROI
• Basic knowledge of confluence preferred

Responsibilities

• Determine Marketing program forecast and ROI during the promotional planning phase
• Operates as a point of contact to assist with customer related forecasting and promo submissions. In this position you will collaborate with the sales and operations teams to execute growth initiatives with existing clients in a competitive and fast paced environment.
• Works with Samsung teams (Project Management, Product Planning, SCM, Finance, legal, etc) to create, update and drive product launches
• Maintains tracking sheet showing all NEMC ranged products across carriers with setup info and other pertinent details
• Submits and confirms product setup information to each carrier following their specified processes.
• Coordinates packing requirements and approvals according to agreed upon carrier requirements
• Maintains promo calendar with marketing tactics and shares with internal cross-functional teams
• Manages key deliverable schedules and shares with internally and carrier teams
• Manages carrier NCME marketing asset requests/approvals
• Plans, organize, and prioritize multiple assignments and projects
• Performs ongoing comparative competitive landscape analysis for current and future products
• Management of product introduction materials
• Supports and manages various account product management functions such as sample management, logistics, requirements’ review, project creation and management.
• Manage meeting across internal and external teams