Medical Assistant Limited X-Ray

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Medical Assistant – Limited X‑Ray Training Program (MAX)

Grow Your Career with GoHealth

Are you a Certified Medical Assistant interested in expanding your clinical skill set and advancing your career into Limited Scope Radiologic Technology?

Through Novant Health-GoHealth’s Invest in You! initiative, we are proud to offer a Limited X‑Ray Learning Program, designed to support eligible Medical Assistants in gaining the knowledge, hands‑on experience, and preparation needed to perform limited x‑ray services and, where applicable, sit for state limited x‑ray exams.

At Novant Health‑GoHealth Urgent Care, we are redefining urgent care by delivering an effortless patient experience, fostering a culture of care, and serving our communities through collaboration, innovation, integrity, inclusion, and accountability.

Limited X‑Ray Learning Program

What the program provides:

• Enrollment in the Control the Dose Limited X‑Ray Course, designed to prepare participants for state limited x‑ray exams (where applicable)
• An assigned RT Champion to provide guidance throughout the program, including hands‑on lab work and clinical support

Who is eligible:

• Certified Medical Assistants interested in pursuing a Limited X‑Ray career
• Certified Medical Assistants with prior x‑ray experience seeking additional education and/or exam preparation

Job Summary

The Medical Assistant (MA) – Limited X‑Ray supports clinical and administrative operations in a fast‑paced urgent care environment. This role works collaboratively with Medical Providers, Radiologic Technologists, and clinical team members to deliver high‑quality, patient‑centered care.

The MA – Limited X‑Ray performs limited capacity x‑ray procedures, supports patient flow, and completes clinical and administrative responsibilities accurately, efficiently, and in alignment with GoHealth’s mission and values.

Essential Functions

Limited X‑Ray Services

• Perform limited x‑ray procedures as permitted under North Carolina regulations
• Properly position patients and apply radiation safety and shielding protocols
• Perform x‑rays of:
  • Upper extremities
  • Lower extremities
  • Chest
• Communicate x‑ray results to Medical Providers in a timely manner
• Complete daily equipment checks, quality assurance, and documentation
• Troubleshoot radiology equipment issues and submit service requests as needed

Patient Registration & Front Desk Support

• Register patients and collect required documentation and insurance information
• Verify insurance eligibility and collect co‑payments
• Schedule appointments and coordinate referrals
• Answer phones and respond to patient inquiries

Patient Preparation & Rooming

• Prepare patients for examination and collect medical histories
• Measure and record vital signs
• Perform point‑of‑care testing (e.g., flu, strep, urinalysis, ECG, HCG)
• Communicate patient flow and care needs to providers and team members

Administrative & Clinical Support

• Maintain accurate documentation within the EHR
• Conduct patient courtesy call‑backs
• Perform opening and closing procedures, including cash reconciliation
• Maintain cleanliness and organization of clinical and front‑desk areas

Inventory & Supplies

• Stock exam rooms and clinical spaces
• Monitor inventory levels and submit supply requests
• Check expiration dates and ensure proper storage
• Perform other duties as assigned by leadership

Required Qualifications

Education

• High School Diploma or equivalent (required)
• Graduate of a Medical Assisting program (preferred)

Experience

• Medical Assistant experience required
• Experience performing x‑rays preferred

Certifications & Licensure

• Basic Life Support (BLS) required (American Red Cross or AHA)

One of the following Medical Assistant certifications is required:

• CCMA – Certified Clinical Medical Assistant (NHA)
• CMA – Certified Medical Assistant (AAMA)
• NCMA – National Certified Medical Assistant (NCCT)

Knowledge, Skills & Abilities

• Knowledge of urgent care and medical office workflows
• Strong multitasking and time management skills
• Excellent interpersonal, written, and verbal communication skills
• Service‑oriented mindset with strong patient focus
• Proficiency with MS Office and electronic medical record systems
• Ability to work collaboratively in a fast‑paced clinical environment

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If you like wild growth and working with happy, enthusiastic over-achievers, you'll enjoy your career with us!