What are the responsibilities and job description for the Pathology Support Tech position at Novant Health Careers?
Job Summary
Pathology Support Tech II
Location: Presbyterian Medical Center
Department: Anatomic Pathology
Shift: Full Time Mon-Fri 9:00AM-5:30PM
📦 Precision. Compliance. Coordination.
Are you a detail-obsessed, highly organized professional who thrives in a healthcare support role? Join Novant Health as a Pathology Support Technician II, where your administrative precision directly supports life-saving diagnoses and patient care.
🗂️ Your Mission
Working under the guidance of the Anatomic Pathology Manager and Pathologists, you’ll be the go-to expert for managing send-out requests, maintaining critical pathology records, and ensuring full regulatory compliance.
🔍 What You’ll Do
Responsibilities
It is the responsibility of every Novant Health team member to deliver the most remarkable patient experience in every dimension, every time.
78684
Pathology Support Tech II
Location: Presbyterian Medical Center
Department: Anatomic Pathology
Shift: Full Time Mon-Fri 9:00AM-5:30PM
📦 Precision. Compliance. Coordination.
Are you a detail-obsessed, highly organized professional who thrives in a healthcare support role? Join Novant Health as a Pathology Support Technician II, where your administrative precision directly supports life-saving diagnoses and patient care.
🗂️ Your Mission
Working under the guidance of the Anatomic Pathology Manager and Pathologists, you’ll be the go-to expert for managing send-out requests, maintaining critical pathology records, and ensuring full regulatory compliance.
🔍 What You’ll Do
- Process and track pathology send-out requests (slides, blocks, records)
- Communicate with physicians/requestors to collect or clarify information
- Respond appropriately to legal requests, ensuring HIPAA, CLIA, and OSHA compliance
- Maintain meticulous records per CAP and NHLS retention policies
- Coordinate shipping via FedEx and other carriers
- Provide timely updates and top-tier service to support Novant Health’s clinical teams
- High school diploma or GED required
- Administrative or clinical support experience in healthcare or pathology preferred
- Strong attention to detail and communication skills
- Ability to manage multiple priorities with accuracy and discretion
- Supportive, mission-focused culture
- Professional development opportunities
- Comprehensive benefits: health, retirement, tuition support & more
- A place where your work truly matters—to patients, providers, and the care team
Responsibilities
It is the responsibility of every Novant Health team member to deliver the most remarkable patient experience in every dimension, every time.
- Our team members are part of an environment that fosters teamwork, team member engagement and community involvement.
- The successful team member has a commitment to leveraging diversity and inclusion in support of quality care.
- All Novant Health team members are responsible for fostering a safe patient environment driven by the principles of "First Do No Harm".
- Education: High School Diploma or GED, required. 2 Year / Associate Degree, preferred.
- Experience: 3 years of Clerical experience in the medical field, preferred. 3 years of Clerical experience in Pathology or Laboratory Medicine, preferred.
- Additional skills required:
- Working knowledge of the computer keyboard and must be capable of being trained on the pathology computer system.
- Proper telephone etiquette.
- Proper filing of slides/blocks.
- Confirm two patient identifiers on all materials received in and released from the lab.
- Additional skills preferred:
- Beaker/Epic Experience.
- ARCOS block system storage.
78684