What are the responsibilities and job description for the Technical Writer Accela position at NovaLink Solutions?
POSITION IS OPENF FOR ONLY LOCAL TO GEORGIA.
We are seeking a skilled Technical Writer with strong experience in product communications, marketing support, and organizational messaging within technology-driven environments. This role will support Planning & Development s technology initiatives by drafting, preparing, branding, and coordinating high quality communications related to system implementations, process improvements, data initiatives, and digital modernization efforts. This position will serve as a bridge between technical teams, project management, business stakeholders, and leadership to ensure that system changes, enhancements, and delivered value are clearly communicated to internal staff, external customers, and executive leadership. While Accela is a major platform within the portfolio, this role will support communications across all technology initiatives, including GIS, analytics (Power BI), process documentation tools (Scribe), Jira, custom web forms, and other digital solutions. Strong writing skills, the ability to translate technical concepts into clear and accessible language, and experience preparing leadership-ready materials are essential.
Minimum Qualifications:
- Bachelor s Degree in Communications, Marketing, Business, Public Administration, Information Technology, or related field; or equivalent professional experience
- 3 years of experience in technical writing, product communications, marketing support, or similar role
- Demonstrated ability to translate complex technical or operational information into clear, concise written materials
- Strong proficiency in Microsoft Office Suite (Word, PowerPoint, Excel, Outlook, Teams, SharePoint)