What are the responsibilities and job description for the Oregon Trailers - Retail Store Manager position at NOVAE LLC?
Store Manager
Location: Scappoose, OR
Status: Full-Time, Exempt
Lead a Growing Team. Drive Sales. Make an Impact.
At Oregon Trailers, we're more than a trailer dealership—we're a team of hardworking, motivated people dedicated to helping customers find the right equipment and keeping them on the road.
We're looking for a hands-on Store Manager who is passionate about sales, leadership, and customer service. This role is ideal for someone who enjoys building high-performing teams, coaching others to success, and taking ownership of business results.
If you're a natural leader who thrives in a fast-paced environment and enjoys turning goals into achievements, we'd love to hear from you.
Why Join Oregon Trailers?
We believe great employees deserve great benefits.
Benefits Include:
✅ Medical, Dental & Vision Insurance
✅ 401(k) with Company Match
✅ Paid Time Off Starting Day One
✅ Paid Holidays
✅ Company-Paid Life Insurance
✅ Company-Paid Short-Term & Long-Term Disability Insurance
✅ Employee Assistance Program (EAP)
✅ Paid Bereavement Leave
What You'll Love About This Role:
- Lead a team and directly influence company growth
- Build relationships with customers, manufacturers, and vendors
- Develop sales strategies and see the results firsthand
- Work with high-value products in a specialized industry
- Enjoy a leadership role with autonomy and decision-making authority
What You'll Do
As Store Manager, you'll be responsible for the overall success of our Scappoose retail location. You'll lead the sales team, manage inventory, drive revenue growth, and create an exceptional customer experience.
Leadership & Team Development
- Recruit, coach, train, and develop retail sales associates
- Foster a positive, collaborative, and accountable team culture
- Empower team members to make sound sales and customer service decisions
- Conduct product and sales training programs
Sales & Business Growth
- Lead the team in achieving sales goals and revenue targets
- Develop and implement sales strategies and action plans
- Work directly with customers to negotiate pricing and close deals
- Increase trailer, parts, and service sales in the local market
- Analyze sales trends and identify new growth opportunities
Inventory & Operations
- Manage trailer inventory levels and product availability
- Order stock and customer-specific trailers from multiple suppliers
- Monitor inventory accuracy and conduct regular audits
- Ensure trailers are received, stored, and delivered properly
- Collaborate on trailer displays that maximize customer interest and sales
Customer Experience
- Deliver and model exceptional customer service
- Build strong relationships with customers and community partners
- Ensure accurate and timely completion of all sales paperwork
- Educate customers on trailer operation, maintenance, and ownership
Strategic Planning
- Develop annual budgets and monthly sales targets
- Monitor key performance metrics and profitability
- Partner with leadership to identify opportunities for continuous improvement
- Act as the voice of the store and communicate customer and team needs
What We're Looking For
Required Qualifications
- Proven leadership or management experience
- Strong sales and customer service background
- Experience coaching, training, and developing employees
- Excellent communication and relationship-building skills
- Ability to analyze sales performance and drive results
- Strong organizational and problem-solving abilities
- Proficiency with Microsoft Office and business software systems
Preferred Qualifications
- Experience in trailer, automotive, truck, heavy equipment, agricultural, industrial, or related industries
- Experience managing inventory and vendor relationships
- Associate's or Bachelor's degree, or equivalent experience
Physical Requirements
- Ability to lift up to 50 pounds
- Ability to work outdoors in varying weather conditions
- Ability to bend, stoop, climb, and move trailers as needed
- Availability to work weekends and flexible schedules
Success in This Role Looks Like
Within your first year, you will:
- Build a motivated and high-performing sales team
- Increase sales and customer satisfaction
- Maintain accurate inventory and operational excellence
- Strengthen relationships with customers and suppliers
- Contribute to the continued growth of Oregon Trailers
Ready to Lead?
If you're looking for an opportunity to lead a team, grow a business, and build a rewarding career with a company that values hard work and teamwork, we encourage you to apply today.
Join Oregon Trailers and help drive our next chapter of growth.