What are the responsibilities and job description for the Medical Assistant/Receptionist position at Nova Women's Health?
Job Summary
Join our dynamic healthcare team as a Medical Receptionist, where you will be the friendly face and efficient coordinator at the front desk of a busy OBGYN practice. Your energetic approach and exceptional organizational skills will ensure smooth patient flow, accurate record-keeping, and seamless communication between patients and healthcare providers. This vital role offers an exciting opportunity to contribute to high-quality patient care while honing your administrative expertise in a fast-paced environment.
Duties
- Greet patients warmly, verify insurance information, and assist with appointment scheduling using EMR (Electronic Medical Records) software, training for which will be provided on the job
- Manage multi-line phone systems with professionalism, providing clear and courteous communication to address patient inquiries, appointment requests, and follow-up needs.
- Verify insurance coverage, perform insurance eligibility checks, and handle insurance verification processes for Medicare, Medicaid, and other plans.
- Collect payments, and post payments to patient records
- Maintain meticulous medical records by filing documents electronically or physically, reviewing documentation for completeness, and ensuring compliance with HIPAA regulations for patient privacy and health information management.
- Assist with intake procedures including patient registration, updating medical histories, and explaining clinic policies to foster a welcoming environment.
- Support clinic operations by managing appointment schedules, coordinating care plans with healthcare providers, and reviewing documentation for accuracy.
Experience
- Previous experience working in a medical or dental office setting is highly preferred; familiarity with clinic workflows enhances efficiency.
- Prior experience using EMR systems is a plus
- Computer skills - being able to manage multiple windows, emails & documents
- Exceptional customer service skills and phone etiquette.
- Ability to handle phone calls, transfer calls and follow up with patients via phone as needed.
Job Types: Full-time, Part-time
Pay: $20.00 - $25.00 per hour
Benefits:
- 401(k)
- 401(k) matching
- Health insurance
- Paid time off
Application Question(s):
- Do you have Medical Assistant Certification?
- Are you willing to do both Medical Assistant & Front Desk position (i.e. answering phones, scheduling patients etc.)?
Work Location: In person
Salary : $20 - $25