Loan Officer Associate

Core Values

PROVIDE our customers with the best combination of service, rates, and fees. PROMOTE sustainable careers for our employees so that they can be enriched personally and professionally. GIVE BACK to our community. These are the core values of NOVA® Home Loans in which we act on employee feedback and implement changes that will make NOVA® Home Loans a better place to work and promote a higher level of service to our clients.

The Loan Officer Associate proactively supports assigned loan origination team to originate mortgage loans and enhance business relationships which will generate future loans. Consult and advise customers regarding which financial products best meet customers’ needs based upon detailed analysis.  Perform work directly related to the general business operations of the origination team, NOVA and NOVA’s customers.         

Evolving as a Loan Officer Associate by having…

• High School Diploma or GED is required.
• Mortgage Loan Originator License with a maintained license in good standing is required.
• A minimum of two (2) years of recent work experience as a Loan Officer, Underwriter or Processor within the mortgage industry preferred.
• Previous experience in a field requiring customer service preferred.

Exciting Opportunities to Grow by…

• Delivers superb customer service, including competently coordinating and directing all aspects of the loan process, keeping the customer well informed of same, and providing information and required documentation to customers in a timely manner.
• Counsels and pre-qualifies potential customers, including the obtaining of complete and accurate loan application information, analyzing such information, and advising customers regarding all aspects of the loan process, feasibility of granting loan and alternative financial products available.
• Collects and analyzes information regarding customer’s income, assets, investments, or debts; determines which financial product best meet the customer’s needs and financial circumstances; advises the customer regarding the advantages and disadvantages of various financial products and credit options; and markets, services or promotes financial products offered by NOVA. Provides an “Items Needed Worksheet” and schedules an appointment with the client.
• Directs, manages, and coordinates all aspects of each individual loan that is originated from application to closing, including communications with the customer and the loan personnel.
• Collects and confirms the accuracy of all necessary supporting loan documentation, including credit histories, financial statements along with the appropriate fee and lock-in information, and ensure all loans conform to all applicable terms and guidelines.
• Conducts extensive research on subjects related to loan industry including, but not limited to applicable regulations related to NOVA products; market strategies; potential new audiences for products; and industry standards and developments.
• Responsible for researching products and underwriting guidelines; stays informed of market trends and developments; stays abreast of new types of loans and other financial services and products.
• Obtains pricing, secures, and locks precise loan terms, and effectively communicates loan details and terms with clients.
• Exercises sound professional judgment in all matters related to NOVA including knowledge of products, statutory and other requirements, identifying client needs.
• Responsible for understanding and complying with all laws, rules and regulations pertaining to all types of mortgage loans.
• Supports Loan Officer in generating bona fide business leads and developing referral business to locate prospective customers.
• Regularly monitors and manages systems to identify and pursue viable leads.  Monitors database for accuracy and potential marketing opportunities
• Perform other duties as assigned.

Show us your growth with…

• Knowledge of, and strict compliance with, all applicable federal, state, and local laws, rules, and regulations regarding all types of mortgage loans.
• Able to maintain high level of confidentiality regarding private, trade secret and/or proprietary information.
• Knowledge and understanding of computer software programs such as Microsoft Word, Excel, and Outlook as well as mortgage tracking software.
• Effective oral and written communication skills; excellent responsiveness to customers and NOVA personnel.

Benefits Offered...

NOVA benefits to full-time employees include Employee Discount, Paid Time off, Health/Dental/Vision/Life/Disability Insurance, 401(k) with an employer match, Health Savings Account with employer contribution, and an Employee Assistance Program

NOVA® is an equal opportunity employer, substance-free workplace, and complies with the Americans with Disability Act regulations as applicable.

All applicants are considered for all positions without regard to race, religion, color, sex, gender, sexual orientation, pregnancy, age, national origin, ancestry, physical/mental disability, medical condition, military/veteran status, genetic information, marital status, ethnicity, alienage, or any other protected classification, in accordance with applicable federal, state, and local laws. Equal access to programs, services, and employment is available to all qualified persons. Those applicants requiring accommodation to complete the application and/or interview process should contact the Human Resources department at NOVA® Home Loans.

Salary : $41,600 - $62,279