Assistant Processor (Bilingual English/Spanish Preferred)

Core Values

PROVIDE our customers with the best combination of service, rates, and fees. PROMOTE sustainable careers for our employees so that they can be enriched personally and professionally. GIVE BACK to our community. These are the core values of NOVA® Home Loans in which we act on employee feedback and implement changes that will make NOVA® Home Loans a better place to work and promote a higher level of service to our clients.

The Assistant Processor collaborates with Processors and Loan Officers to prepare loan applications for processing, while collecting and reviewing required documentation. This is a full-time, on-site position based at our Spectrum office in Scottsdale, AZ. Bilingual proficiency in English and Spanish is strongly preferred

Evolving as an Assistant Processor by having…

• High School Diploma or GED required.
• At least one (1) year of recent loan processing experience preferred.
• One (1) year of experience in a customer service-related field preferred.
• Bilingual proficiency in English and Spanish is strongly preferred.

Exciting Opportunities to Grow by…

• Stack and prepare loan packages for submission to the Processor within 48 hours of receipt.
• Verify initial disclosures for compliance and resend any missing or unsigned disclosures to the client.
• Utilize available resources to order case numbers, obtain CAIVRS, certifications of eligibility, and check LDP and GSA lists.
• Order required third-party items, including but not limited to, appraisals, prelims, credit supplements, fraud reports, homeowner’s insurance, tax transcripts, and verifications (VOEs, VOMs, VODs, VORs) as needed.
• Follow up to ensure all required documentation is received and accurate.
• Contact clients and borrowers as needed.
• Assist the Processor and follow directions to ensure closing deadlines are met in a timely manner.
• Perform other duties as assigned.

Show us your growth with…

• Strong understanding of applicable federal, state, and local laws, rules, and regulations to ensure compliance.
• Ability to maintain a high level of confidentiality regarding private, trade secret, and proprietary information.
• Exceptional attention to detail.
• Proficiency in computer software programs, including Microsoft Word, Excel, and Outlook, as well as mortgage loan origination software.
• Effective oral and written communication skills.

NOVA® is an equal opportunity employer, substance-free workplace, and complies with the Americans with Disability Act regulations as applicable.

All applicants are considered for all positions without regard to race, religion, color, sex, gender, sexual orientation, pregnancy, age, national origin, ancestry, physical/mental disability, medical condition, military/veteran status, genetic information, marital status, ethnicity, alienage, or any other protected classification, in accordance with applicable federal, state, and local laws. Equal access to programs, services, and employment is available to all qualified persons. Those applicants requiring accommodation to complete the application and/or interview process should contact the Human Resources department at NOVA® Home Loans