What are the responsibilities and job description for the Medical Billing / Clinical Front Desk position at Nova Chiropractic?
Overview
We are seeking a dedicated and detail-oriented Front Desk Agent to join our team. This role is crucial in providing exceptional customer service and ensuring smooth operations within our medical office. The ideal candidate must possess a strong understanding of medical terminology, billing processes, and coding systems, including ICD-10 and ICD-9 and dealing with clearing house. This position requires excellent communication skills, attention to detail, and the ability to manage multiple tasks effectively.
Responsibilities
- Greet patients and visitors warmly, providing a welcoming atmosphere at the front desk.
- Manage patient check-ins and check-outs efficiently, ensuring all necessary documentation is completed accurately.
- Schedule appointments and confirm patient visits while maintaining an organized calendar.
- Handle medical records management, ensuring confidentiality and compliance with regulations.
- Process medical billing inquiries and assist with insurance verification as needed.
- Utilize coding systems such as ICD-10 and ICD-9 for accurate record keeping and billing purposes.
- Maintain a clean and organized front desk area to enhance the patient experience.
- Collaborate with medical staff to ensure seamless communication regarding patient needs and appointments.
Requirements
- Previous experience in a medical office setting is preferred.
- Proficiency in medical terminology, medical billing, and coding (ICD-10, ICD-9).
- Familiarity with medical records systems is highly desirable.
- Strong organizational skills with the ability to multitask effectively in a fast-paced environment.
- Excellent verbal and written communication skills to interact professionally with patients and staff.
- Attention to detail is essential for accurate data entry and record management.
- Ability to work independently as well as part of a team in a collaborative environment.
Join our team as a Front Desk / Biller where you will play an integral role in providing outstanding service to our patients while contributing to the overall success of our medical office!
Job Type: Part-time
Pay: $23.00 - $25.00 per hour
Benefits:
- Paid time off
Ability to Commute:
- South Portland, ME 04106 (Required)
Ability to Relocate:
- South Portland, ME 04106: Relocate before starting work (Required)
Work Location: In person
Salary : $23 - $25