What are the responsibilities and job description for the Patient Coordinator position at Northwoods Dentistry?
Overview
We are looking for a team player who is hard working and detail orientated, with an excellent attendance record to join our team as a patient coordinator. This team member will be able to provide excellent customer service and handle all office related tasks. The patient coordinator should be well-organized with great attention to detail and should be able to follow instructions and respect dental office regulations.
Enjoy a 4-day work week with our Monday - Thursday, 7:30 - 4:30 schedule!
Responsibilities
- Greet and check-in patients
- Verify all paperwork/documentation is completed and collected and updated when needed
- Answer phone with a warm greeting and smile
- Manage patient confirmations
- Insurance verifications (fax back, phone, online)
- Manage incoming office e-mail
- Responsible for filling cancelled appointments and keeping the schedule full
- Monthly Recare/Reminders/Postcards
- Check patients out and collect co-payments
- Accurately process all patient payments into software
- Prepare and mail statements
- Review and complete unattached procedures and prepare claims to send to insurance
- Pick up office mail and distributes accordingly
- Ensure waiting rooms are organized and tidy including beverage center
- Closing procedures for day/month and submitting appropriate reports to appropriate personnel
- Daily Bank Deposits
- Provide administrative support when needed
Job Type: Full-time
Pay: $18.00 - $20.00 per hour
Benefits:
- 401(k)
- 401(k) matching
- Health insurance
- Life insurance
- Paid time off
- Retirement plan
Work Location: In person
Salary : $18 - $20