Admissions Counselor, Part-Time

Roles

Recruit qualified students to an assigned market territory and operating unit for Northwood University. Admissions counselors will support high school graduates, college transfer students and undergraduates for Northwood University’s traditional, non-traditional, graduate or international programs from prospect to enrollment at Northwood University’s residential campus, remote centers or virtual programs.

Responsibilities

• Achieve new student enrollment objectives for Northwood University in an assigned market channel territory through assigned enrollment activity as established by the Director and Executive Director of Enrollment. These activities include but are not limited to:
• develop and maintain consistent referral generation activities
• visit high school, corporate and professional organization
• attend college day/night programs
• coordinate bus trips to campus
• participate in on-campus open house events
• create and host off campus counselor events
• interview prospective students and families
• develop rapport and maintain working relationships with counselors, business teachers, corporation representatives, professional organizations, and related professionals and groups
• develop presentation materials for target audience and deliver effective presentations
• actively participate in assisting students from initial inquiry to NU enrollment (manage pipeline)
• Maintain clear communication with manager on all enrollment functions/activities
• Provide weekly activity reports to the manager
• Provide daily maintenance of Customer Relationship Management (CRM) system
• Evaluate transcripts, if applicable
  
  

Qualifications

• Excellent oral, written and presentation communication skills
• Excellent interpersonal and customer service skills
• Valid driver’s license at time of hire and maintain a valid driver’s license while employed
• Demonstrated experience working in teams and the ability to prioritize and handle multiple tasks with minimal supervision
• Ability to travel (intrastate, interstate, regional and/or international where appropriate)
• Willingness and ability to work irregular hours, including evenings and weekends
• Ability to work with culturally diverse populations
• Advanced working knowledge of the Microsoft Office Suite including Outlook, Lync, Word, Excel and PowerPoint
• Working knowledge of relational databases (CRM system)
• Valid Pass Port, if required to travel internationally
  
  

Minimum Education and Experience

Level I

Bachelor’s Degree, preferably in Business, Marketing or related area. Previous related experience preferred.

Level II

Bachelor’s Degree, preferably in Business, Marketing or related area. Combination of 2 years directly related experience at Northwood University or prior to NU.

Level III

Bachelor’s Degree, preferably in Business, Marketing or related area. Combination of 4 years directly related experience at Northwood University or prior to NU, including at least 1 year as Admissions Representative at NU.

Expectations

• Report directly to their manager to achieve or exceed defined recruitment activities
• Assist the entire Admissions team with overall department responsibilities
• Assure that all required reports and documents are submitted accurately and on time
• Attend campus admissions department training sessions and activities
• Prepare and submit expense reports in a timely and accurate manner
  
  

Northwood University has an institutional philosophy which emphasizes free enterprise in a context of limited government and individual responsibility. The ideal candidate will have a strong attraction to the mission and core values of Northwood University. Applicants are encouraged to familiarize themselves with the University’s outcomes at www.northwood.edu/aboutus/ .